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Retail Travel Advisor - Perth

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TUI

22d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Perth

AI generated summary

  • You must have excellent customer service skills, be target-driven, a team player, organized, proactive, passionate about tourism, confident with currencies and admin, and flexible with shift patterns.
  • You will inspire customers, adapt to technology, handle complaints, embrace change, exceed sales targets, and provide excellent customer service.

Requirements

  • Excellent customer service skills
  • Strong commitment to achieve targets and overcome challenges
  • Team player who engages and collaborates at all times with customers and colleagues
  • An organised individual who takes pride in their work and responsibility of their own development
  • Ability to use initiative to proactively spot and resolve potential problems
  • Passion to work within tourism, although travel experience is not essential
  • Confidence to handle multiple currencies and administrative tasks whilst complying with procedures
  • Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times. Shift patterns are normally shared 4 weeks in advance.

Responsibilities

  • Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
  • Technology is evolving every day, so is TUI. By providing you with the best tools, you’ll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
  • If things don’t go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
  • You’ll embrace change and rise to the challenges of a customer focussed role
  • Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it ‘Smashing your Targets’

Application Process

  • To apply for this role, please answer the questions fully. Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you’ll receive an email shortly after.

FAQs

What is the salary for the Retail Travel Advisor position in Perth?

The salary for the Retail Travel Advisor position in Perth is £23,550 (FTE).

What are some key responsibilities of the Retail Travel Advisor role?

Some key responsibilities of the Retail Travel Advisor role include recommending and selling holidays, cruises, UK breaks, and additional products, providing excellent customer service, resolving customer questions and complaints, and exceeding sales and service targets.

What are some qualities and skills required for the Retail Travel Advisor position?

Qualities and skills required for the Retail Travel Advisor position include excellent customer service skills, strong commitment to achieving targets, teamwork, organizational skills, ability to use initiative, passion for working in tourism, and flexibility to work variable shift patterns.

What benefits are offered to Retail Travel Advisors in Perth?

Benefits offered to Retail Travel Advisors in Perth include holiday discounts, competitive salary with a commission scheme, health and wellbeing support, inclusive environment, investment in development, pension scheme, and life assurance.

Is travel experience required for the Retail Travel Advisor position?

Travel experience is not essential for the Retail Travel Advisor position but a passion for working within tourism is preferred.

How can I apply for the Retail Travel Advisor position in Perth?

To apply for the Retail Travel Advisor position in Perth, please answer the questions fully and complete an online assessment as part of the application process.

To shape tomorrow's travel we need the brightest minds today.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

TUI Group is a multinational tourism and travel company based in Germany. They operate a diverse portfolio of travel brands, including tour operators, airlines, cruise lines, and hotels. TUI Group's core business involves offering a wide range of travel services, including package holidays, flights, accommodation, and other travel-related services. Their ultimate mission is to provide exceptional holiday experiences and make travel accessible and enjoyable for their customers. TUI Group's purpose is to create unforgettable moments, inspire exploration, and connect people through the joy of travel. They aim to be a trusted and reliable partner, offering quality and sustainable tourism experiences while contributing positively to the local communities and environments they operate in. TUI Group strives to be an innovative leader in the travel industry, continuously improving their services and embracing digital transformation to meet the evolving needs and preferences of travellers worldwide.

Culture & Values

  • Trusted

    Reliable, consistent quality

  • Unique

    Exclusive, designed around you

  • Inspiring

    Fresh, effortless

Benefits

  • Totally flexible ways of working

  • Pension scheme

  • Private Medical Cover

  • Health Insurance

  • Cycle to Work Scheme

  • Whole host of wellbeing focused activities as part of monthly Wellbeing Days