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Reward Manager

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WHSmith

12d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • London

AI generated summary

  • You need experience in compensation and benefits, stakeholder influence in fast-paced environments, advanced analytical skills, and knowledge of emerging best practices.
  • You will manage reward governance, conduct salary benchmarking, oversee pay reviews and bonuses, maintain policies, and collaborate with internal teams and external suppliers.

Requirements

  • This role requires a experiences and proactive reward professional, who has experience in both compensation and benefits, dealing with and influencing senior stakeholders and has operated in a fast-paced environment managing and analysing volume data.
  • Previous experience delivering reward initiatives in a retail or similar environment desirable
  • Prior experience of designing and implementing incentive and benefits schemes up to senior management level
  • Proven experience and success of implementing and socialising new grading frameworks would be advantageous
  • Advanced analytical skills with a strong passion for data. Ability to interpret data and present findings in a simple way to support colleagues’ understandings and aid decision making
  • Excellent attention to detail
  • Excellent written and verbal communication skills, with the ability to influence and collaborate effectively across all levels within the organisation
  • Knowledge of external developments and emerging best practice in compensation and benefits

Responsibilities

  • Support with the governance and ongoing development of the reward structure and framework
  • Provide support to the People team with the levelling and benchmarking of roles, ensuring alignment with the reward framework
  • Annual participation in industry salary and benefits surveys – key contact for survey providers, completing surveys and ensuring subsequent access to market data
  • Conduct job evaluations and salary benchmarking exercises, ensuring overall remuneration packages remain competitive
  • Pay Reviews – key role in the planning and implementation of the annual pay reviews across the UK for both stores and support centres.
  • Bonus – ownership of bonus spreadsheets and calculations and support with cascading bonus plans, reporting and communications
  • Support with the maintenance and delivery of recognition policy and processes
  • Benefits reviews and subsequent implementation of changes, new benefits, processes and systems
  • Create, update and own the content of all reward and benefits policies
  • Support International People team in international reward related activity as required
  • Internal – people partners, supporting on reward queries and benchmarking
  • External - Builds strong relationships with suppliers so the business has a positive reputation in the wider HR and compensation and benefits marketplace

FAQs

What is the location for the Reward Manager position?

The position is located in London, specifically Aldgate, with a hybrid working model.

What is the main purpose of the Reward Manager role?

The main purpose is to support the development and delivery of an engaging, competitive, and commercial total reward offer, aimed at attracting, retaining, and engaging talent while driving business performance and cultural change.

What previous experience is required for this role?

The ideal candidate should have experience in compensation and benefits, managing and analyzing volume data, and dealing with senior stakeholders in a fast-paced environment. Previous experience in retail or a similar environment is desirable.

What are the main responsibilities of the Reward Manager?

Key responsibilities include supporting the governance of reward frameworks, conducting benchmarking and job evaluations, managing cyclical reward activities like pay reviews and bonuses, and creating and owning reward policies and processes.

What types of skills are necessary for success in this position?

Candidates should possess advanced analytical skills, excellent attention to detail, strong communication skills, and have a good understanding of external developments in compensation and benefits.

Is there an opportunity for flexible working?

Yes, WHSmith welcomes conversations about flexible working and will accommodate it where possible.

What benefits are offered to employees?

Benefits include a hybrid working model, 25 days holiday plus additional leave, family-friendly leave, competitive pension contributions, a sharesave scheme, an annual bonus, private medical insurance, and staff discount cards.

What is the expected work schedule for this role?

The expected work schedule is full-time at 36.25 hours per week.

Does the company support employee growth and training?

While the job description does not specify training programs, WHSmith’s commitment to its employees and values framework suggests a supportive environment for personal and professional development.

Who should the Reward Manager build relationships with?

The Reward Manager should build strong relationships with internal stakeholders such as people partners and external stakeholders including suppliers in the HR and compensation and benefits marketplace.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.