FAQs
What is the job title for this position?
The job title is RM-Global Indian-Branch Banking-VRM.
Where are the locations for this job?
The locations for this job are Thane and Hyderabad.
What are the primary responsibilities of this role?
The primary responsibilities include building relationships with affluent NR customers, generating business across liabilities and assets, acquiring new clients, and ensuring high customer satisfaction.
What qualifications are required for this position?
Strong communication and interpersonal skills, in-depth NR product knowledge, NISM and IRDA certification, numerical-analytical skills, and experience in maintaining affluent customer relationships are required.
What is the expected experience level for candidates applying to this job?
Candidates should have experience in building and maintaining affluent customer relationships.
Is there a possibility to work with clients in different time zones?
Yes, candidates should be open to working as per the global time zone.
How does the company ensure adherence to regulatory processes?
The company ensures adherence to all bank and regulatory processes at all times as part of the job responsibilities.
What skills are emphasized in this job description?
Strong communication skills (both written and verbal), interpersonal skills, numerical-analytical skills, and in-depth knowledge of NR products and processes are emphasized.
Is client engagement a part of this role?
Yes, ensuring client engagement at all times through regular communication via Omni Channel is an important aspect of this role.
How does this role address customer complaints?
The role involves tracking customer complaints and queries to ensure a high level of customer satisfaction and providing information about product and service enhancements.