FAQs
What are the key responsibilities of a Room Attendant?
The key responsibilities of a Room Attendant include dusting, polishing, vacuuming, refreshing towels and linen, stripping and making beds, cleaning bathrooms, reporting maintenance issues and safety hazards, and working as part of a team to exceed guest expectations.
Is training provided for Room Attendants?
Yes, full training will be provided to ensure Room Attendants are confident in keeping the bedrooms and bathrooms clean and well-presented for guests.
Are there opportunities for overtime?
Yes, we offer flexible working conditions with the opportunity for overtime.
What perks do Room Attendants enjoy?
Room Attendants enjoy several perks, including special rates on hotel rooms across the UK & Europe, a company-wide recognition scheme, meals on duty, a talent referral scheme, celebrations, access to a pension scheme, life assurance, and ongoing job-related training with clear paths for progression.
Is there a career progression opportunity within this role?
Yes, there are ongoing job-related training programmes and clear paths for progression to help Room Attendants advance in their careers.
How does the company support its employees?
The company supports its employees through training, coaching from managers, access to the GROWonline learning portal, wellness webinars, and by creating a supportive team environment.
What characteristics are looked for in an ideal Room Attendant?
The ideal Room Attendant should be themselves, bring positive energy to work each day, and build great rapport with team members.
What is the work environment like at Leonardo Hotels?
The work environment at Leonardo Hotels is friendly, dynamic, and focused on teamwork, with opportunities for interaction and variety in daily tasks.
Where is Leonardo Hotel Derby located?
Leonardo Hotel Derby is a 4-minute walk from Derby Cathedral and close to Derby Museum and Art Gallery, just 1.4 miles from Derby train station.
What is the vision of Leonardo Hotels?
The vision of Leonardo Hotels is to be the first choice for everyone who values genuine hospitality.