FAQs
What are the main responsibilities of a Room Attendant?
The main responsibilities of a Room Attendant include dusting, polishing, vacuuming, refreshing towels and linen, stripping and making beds, cleaning bathrooms, reporting maintenance issues and safety hazards, and working as part of a team to exceed guests' expectations.
Is training provided for this position?
Yes, full training will be provided to ensure that you are confident in maintaining the cleanliness and presentation of guest bedrooms and bathrooms.
What are the working conditions like for this role?
The working conditions are flexible, with opportunities for overtime available.
Are there any employee benefits?
Yes, benefits include special rates on hotel rooms, a recognition scheme with vouchers, meals on duty, a talent referral scheme, access to the Company Pension Scheme, Life Assurance, Wellbeing Support, and ongoing job-related training.
Where is Leonardo Royal Hotel Edinburgh located?
Leonardo Royal Hotel Edinburgh is located on Jeffrey Street in the Old Town, just off the Royal Mile, and is only two minutes away from Waverley station on foot.
What qualities make an ideal Room Attendant?
An ideal Room Attendant is someone who is themselves, brings positive energy to work, and builds great rapport with team members.
Is there a progression path within the company?
Yes, there are clear paths for progression within the company, supported by ongoing training and development programmes.
What kind of work environment can I expect?
You can expect a fun and friendly work environment with a strong emphasis on teamwork and community, involving activities like summer barbecues, Christmas parties, and more.
Are there opportunities for discounts as an employee?
Yes, employees enjoy significant discounts on overnight stays at Leonardo Hotels in addition to performance-based rewards through the Leo Points system.
How many hotels do Leonardo Hotels operate?
Leonardo Hotels operates over 270 hotels across the United Kingdom and Europe, with plans for major expansion.