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Room Service Manager - Franchised

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Marriott International

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Madrid

AI generated summary

  • You need a high school diploma and 4 years of experience in food and beverage or a 2-year degree with 2 years of experience. Fluent in English and Spanish; other languages valued.
  • You will manage daily room service operations, train staff, ensure guest satisfaction, maintain the budget, and support the food and beverage team as needed.

Requirements

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area
  • Fluent English and Spanish are required. Other languages are highly valued in the process

Responsibilities

  • Responsible for the daily operations in Room Service.
  • Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites.
  • Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget.
  • Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

FAQs

Is this position a management role?

Yes, this position is classified as a management role.

What are the location details for this job?

The job is located at The Palace a Luxury Collection Hotel Madrid, 7 Plaza de las Cortes, Madrid, Spain.

Who will be the employer for this position?

You will be employed by Archer Hotel Management Limited, an independent franchisee, and not by Marriott International, Inc.

What are the educational requirements for this job?

Candidates must have either a high school diploma or GED with 4 years of experience in the food and beverage or related area, or a 2-year degree in a related field with 2 years of relevant experience.

What language skills are required for this position?

Fluent English and Spanish are required, and other languages are highly valued.

What are the main responsibilities of the Room Service Manager?

The Room Service Manager is responsible for daily operations in Room Service, directing, training, and assisting employees in food and beverage delivery, as well as ensuring guest and employee satisfaction.

Is previous experience in food and beverage necessary for this role?

Yes, candidates should have experience in the food and beverage, culinary, or related professional area.

Does this position require full-time availability?

Yes, this position is full-time.

Will I be involved in areas outside of Room Service?

Yes, the position may require assisting in other food and beverage outlets when needed.

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.