FAQs
Is this position remote or in-person?
This position is not remote; it requires in-person work at W Melbourne.
What is the schedule for this role?
The schedule for this role is full-time.
What type of hotel is W Melbourne?
W Melbourne is part of Marriott's luxury brands and is considered a multi-award-winning venue.
What opportunities are there for career advancement?
Employees can grow their careers with Marriott International, with opportunities for interstate and global transfers through internal channels.
What employee benefits does W Melbourne offer?
Benefits include a competitive salary, a mentor/buddy program, discounts on food, beverages, and room rates, a paid birthday day off, community engagement opportunities, and an employee referral bonus.
What qualities are expected from a candidate?
Candidates should have a proactive and upbeat demeanor, be eager to take on new challenges, embody professionalism with creativity, and be passionate about creating memorable guest experiences.
What are the primary responsibilities of the Rooms Controller/Front Office Supervisor?
Responsibilities include assigning rooms based on guest requests, organizing check-in procedures for groups, confirming reservations, reviewing room inventory, processing guest check-ins and check-outs, and handling billing.
What is the company culture at W Melbourne?
The culture at W Melbourne emphasizes diversity, creativity, and excellence in guest services, with a focus on igniting curiosity and expanding worlds.
Are there any special perks related to employee birthdays?
Yes, employees receive a paid day off to celebrate their birthdays.
What kind of training or mentorship can employees expect?
Employees can benefit from a mentor/buddy program designed to support their growth and success within the company.