FAQs
What is the primary role of a Route Service Representative at Cintas?
The primary role of a Route Service Representative is to manage and grow customer accounts in the Rental Division by servicing and selling within an existing customer base along an established route.
What does the training program for new hires look like?
The training program for new hires is a comprehensive 10-week program that provides the necessary skills and knowledge to succeed in the role, starting at a designated hourly rate until a route is assigned.
What are the typical work hours for this position?
The typical work hours for this position are mostly within a 4-day workweek, with no nights or weekends required.
What benefits does Cintas offer to its employees?
Cintas offers comprehensive medical, dental, and vision benefits, 401(k) with company match, paid time off, life and disability insurance, and opportunities for skills development and career advancement.
What qualifications are required for this position?
Qualified candidates must have an active driver's license, be at least 21 years old, obtain a DOT medical certification, and meet the physical requirements of the position. A High School diploma, GED, or Military Service is also required.
What is the focus of the Route Service Representative when interacting with customers?
The focus of the Route Service Representative when interacting with customers is to build rapport with key decision-makers, ensure quality standards, proactively solve customer concerns, and grow the customer base through upselling and cross-selling.
Is there a potential for growth and advancement in this position?
Yes, there are unique growth opportunities, including advancement, ongoing training, mentoring, and the development of world-class business skills.
What type of work environment can employees expect?
Employees can expect a physical, fast-paced work environment that includes both indoor and outdoor tasks while driving along established routes to service customers.
What safety regulations must employees comply with?
Employees must comply with driving and vehicle regulations while working professionally and safely during their route service duties.
Is Cintas an equal opportunity employer?
Yes, Cintas Corporation is proud to be an EEO/Affirmative Action Employer and ensures that all employment-related decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected characteristic.