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SAINT LAURENT Client Advisor (Bond Street)

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Saint Laurent

Yesterday

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have retail or luxury hospitality experience, a passion for fashion, strong teamwork and problem-solving skills, tech-savviness, and the ability to thrive in a fast-paced environment.
  • You will provide exceptional client service, build strong relationships, exceed sales goals, showcase fashion knowledge, and support your team while adhering to company policies.

Requirements

  • A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have personal taste and passion for the fashion culture, like to create personalized looks
  • Have a natural business mindset and an entrepreneurial spirit
  • Open-minded and looking for a company valuing audacity and authenticity
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications, learns fast with new technologies
  • Motivation to work in a fast-paced environment, able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language
  • Embrace change and see it as an opportunity to grow and develop

Responsibilities

  • Provide an outstanding client and after-sale service to all visitors and clients
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • Cultivate a robust client portfolio to secure a proactive and growing business
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • Show a transparent and genuine attitude with the client and create a unique connection with them
  • Communicate in a professional and authentic way, with clients and colleagues
  • Effectively use all the available tools to optimize business opportunities
  • Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • Adhere to all company policies and operational procedures and follow them

FAQs

What is the job title for this position?

The job title is SAINT LAURENT Client Advisor (Bond Street).

What type of employment contract is being offered for this position?

This is a 3 months fixed term contract role.

What is the main purpose of the Client Advisor position?

The main purpose of the Client Advisor position is to contribute actively to the store sales and key indicators achievement while providing a unique and memorable experience to all clients.

What responsibilities are included in the Client Advisor role?

Responsibilities include providing outstanding client service, cultivating a client portfolio, driving sales performance, creating personalized looks, and supporting team achievements.

What kind of professional experience is preferred for applicants?

Preferred experience includes high-quality service in fashion and accessory retail, customer service, or luxury hospitality.

What qualities should candidates possess?

Candidates should have personal taste in fashion, a business mindset, strong team spirit, and the ability to multitask in a fast-paced environment.

Are there language requirements for this position?

Yes, excellent written, oral, and listening skills in English and the local language are required.

Does Saint Laurent offer equal employment opportunities?

Yes, Saint Laurent is an Equal Opportunity Employer and welcomes applications from all qualified candidates, regardless of their background.

What is the company’s stance on diversity?

Saint Laurent is committed to building a diverse workforce, believing that diversity enriches the workplace and fosters the ability to adapt to a changing world.

What is the expected start date for this position?

The expected start date for this position is June 1, 2025.

Is the working schedule for this position full-time?

Yes, the schedule for this position is full-time.

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Saint Laurent

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

Yves Saint Laurent (YSL) is a renowned luxury fashion brand known for its sophisticated and innovative designs in clothing, accessories, fragrance, and beauty products. Founded by French fashion designer Yves Saint Laurent in 1961, the brand has become synonymous with elegance, style, and modernity. With a rich heritage and a commitment to creativity and craftsmanship, Yves Saint Laurent continues to be a leading force in the global fashion industry.