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SAINT LAURENT Client Advisor (Brown Thomas Fixed-term until 31st January 2025)

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Kering

14d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You need experience in luxury retail or hospitality, a passion for fashion, a business mindset, team spirit, tech-savviness, multitasking ability, and strong communication skills in English.
  • You will provide exceptional client service, build a robust client portfolio, exceed sales goals, create personalized fashion experiences, and collaborate with teams while adhering to company policies.

Requirements

  • A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
  • Have personal taste and passion for the fashion culture, like to create personalized looks
  • Have a natural business mindset and an entrepreneurial spirit
  • Open-minded and looking for a company valuing audacity and authenticity
  • Strong team spirit to achieve common goals
  • At ease with using tools and applications, learns fast with new technologies
  • Motivation to work in a fast-paced environment, able to multitask & prioritize
  • Proactive, enthusiastic, & with a problem-solving attitude
  • Excellent written, oral & listening skills, in English and local language
  • Embrace change and see it as an opportunity to grow and develop

Responsibilities

  • Provide an outstanding client and after-sale service to all visitors and clients
  • Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
  • Cultivate a robust client portfolio to secure a proactive and growing business
  • Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
  • Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
  • Show a transparent and genuine attitude with the client and create a unique connection with them
  • Communicate in a professional and authentic way, with clients and colleagues
  • Effectively use all the available tools to optimize business opportunities
  • Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
  • Adhere to all company policies and operational procedures and follow them

FAQs

What is the duration of the contract for this position?

The contract for this position is fixed-term until 31st January 2025.

Is there a specific start date for this role?

Yes, the start date for this role is 30th December 2024.

What are the working hours for this position?

This position is full-time.

Do you offer training for new employees?

Yes, we provide training to ensure all employees are equipped with the knowledge and skills needed for their roles.

What qualities are you looking for in a candidate?

We are looking for candidates who have a passion for fashion, a natural business mindset, strong team spirit, and excellent communication skills.

Is previous experience in luxury retail required?

A preferred professional experience in providing high-quality service focused on client expectations, particularly in fashion & accessory retail, is desirable.

Will I have opportunities for growth within the company?

Yes, we embrace change and see it as an opportunity for employees to grow and develop their skills.

What is the company’s stance on diversity?

Saint Laurent is committed to building a diverse workforce and welcomes applications from all qualified candidates, regardless of their background.

Are there specific tools or technologies that I need to be familiar with?

Yes, you should be at ease with using tools and applications and able to learn quickly with new technologies.

How should I apply for this position?

Interested candidates should submit their application through the prescribed method indicated in the job listing.

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Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.