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Sales Admin

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Marriott International

16d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Hospitality & Retail
  • Dublin

AI generated summary

  • You need a high school diploma or G.E.D., at least 1 year of related experience, and no supervisory experience or certifications required.
  • You will handle office tasks, prepare sales documents, communicate with clients, answer inquiries, maintain brand image, and support team goals while ensuring guest satisfaction and confidentiality.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Promote awareness of brand image internally and externally.
  • Gather materials and assemble information packages (e.g., brochures, promotional materials).
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Sales Admin.

What is the location of the job?

The job is located at The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland.

Is this a full-time position?

Yes, this position is full-time.

Are there any relocation options available?

No, there are no relocation options available for this position.

What are the primary duties of a Sales Admin?

The primary duties include performing general office duties to support Sales & Marketing, preparing sales-related documents, promoting brand awareness, responding to guest inquiries, and maintaining positive working relationships.

What is the required education for this position?

A high school diploma or G.E.D. equivalent is required.

How much related work experience is needed for this role?

At least 1 year of related work experience is required.

Is supervisory experience required for this position?

No, supervisory experience is not required for this position.

Are there any specific certifications or licenses needed?

No, there are no specific licenses or certifications required for this position.

What qualities does Marriott International look for in employees?

Marriott International values diversity and inclusivity, and aims to create a people-first culture.

What are the expectations regarding guest interaction?

Employees are expected to welcome guests, anticipate their service needs, and communicate professionally and clearly.

Will I be required to lift heavy objects as part of my duties?

The position may require moving, lifting, carrying, pushing, or pulling objects weighing less than or equal to 10 pounds without assistance.

What company policies must employees comply with?

Employees must comply with all company policies and procedures, maintain professionalism in appearance and behavior, and ensure confidentiality of proprietary information.

How should employees handle guest inquiries?

Employees should answer guest inquiries promptly and accurately, using appropriate etiquette and communication skills.

Is this role part of the management team?

No, this position is classified as Non-Management.

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.