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Sales Admin (m/w/d) FlixShop

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Flix

25d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Berlin

AI generated summary

  • You should be friendly, reliable, and service-oriented, handle stress well, be PC and email proficient, have strong German skills, basic English, and experience in retail or customer service is a plus.
  • You will assist customers in Berlin, sell tickets, ensure smooth bus departures, coordinate check-ins, distribute promotional materials, and create an excellent customer experience.

Requirements

  • * Du bist freundlich, zuverlässig, service- und lösungsorientiert
  • * Du behältst auch in stressigen Situationen einen klaren Kopf
  • * Du bringst einen sicheren Umgang mit dem PC, Internet und in der Email Kommunikation mit
  • * Du hast (sehr) gute Deutschkenntnisse, erste gute Englischkenntnisse und stets ein gepflegtes Äußeres
  • * Du hast bereits im Einzelhandel, am Flughafen oder allgemein mit Kunden gearbeitet? Prima, das ist ein super Plus Punkt!

Responsibilities

  • Du berätst unsere Kunden und Fahrgäste in unserem Shop in Berlin am ZOB
  • Du verkaufst Tickets und gibst freundlich und kompetent Auskunft zu unserem Angebot
  • Du optimierst den reibungslosen Ablauf vor der Abfahrt unserer Busse
  • Du koordinierst aktiv unsere Fahrgäste und unterstützt beim Check-In
  • Du versorgst die FlixBusse mit Flyern und Magazine
  • Du schaffst ein optimales Kundenerlebnis

FAQs

What is the work schedule for the Sales Admin position?

The Sales Admin position offers a full-time (40 hours/week) or part-time (20-30 hours/week) schedule, with a stable shift plan that respects work-life balance.

What type of training is provided for new employees?

New employees receive paid training at the workplace as well as extensive learning and development opportunities.

Is there a dress code for this position?

Yes, employees are provided with comfortable work clothing as part of their equipment.

How many vacation days do employees receive?

Employees are entitled to 30 vacation days when working a 5-day week.

What qualifications are required for the Sales Admin position?

Candidates should be friendly, reliable, service-oriented, and possess good PC skills, internet proficiency, and email communication capabilities. Very good German language skills and initial good English knowledge are also required.

Do I need prior experience in retail or customer service?

While not mandatory, prior experience in retail, at airports, or generally in customer service is considered a significant plus.

Are there opportunities for language learning at Flix?

Yes, there are various offerings for learning new languages, including internal mentoring programs.

What kind of employee benefits does Flix offer?

Flix offers a variety of benefits, including travel vouchers for FlixBus and FlixTrain, discounts on Urban Sports Club memberships, health and coaching sessions, and access to an employee discount portal.

How does Flix reward employee referrals?

Successful employee referrals are rewarded with bonuses through the FlixFerral program.

Can I make suggestions and share ideas in my role?

Absolutely! Flix encourages contributions and ideas from employees and aims to create a positive and supportive work environment.

Technology
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes.