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Sales Administrator

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RWS Group

Aug 22

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
  • Madrid

AI generated summary

  • You must have strong project management, organizational, and communication skills, with attention to detail, problem-solving abilities, adaptability, and a results-driven mindset.
  • You will handle sales administration, client management, invoicing, quoting, reporting, and support the sales team, ensuring efficient service and accurate documentation.

Requirements

  • - Excellent project management skills, able to prioritise/multi-task and work under pressure.
  • - Excellent organisational skills and the ability to work independently.
  • - Attention to detail to ensure quotes, invoices and company set up are correct and accurate.
  • - Excellent customer service and communication skills as this role requires regular communication with clients.
  • - Strong interpersonal skills and an excellent team player due to the close working relationship with the Production, Sales and Billing teams.
  • - Ability to demonstrate analytical thinking, problem solving, creativity and flair in the achievement of tasks.
  • - Self-motivated and pro-active.
  • - Adaptable and flexible to a changing work environment.
  • - Results-driven, focused on achieving RWS’s strategy and objectives.

Responsibilities

  • Sales Administration
  • Provide a responsive and efficient service to clients;
  • Create and maintain client and contact profiles in our project management system;
  • Open and follow-up client orders in our project management system;
  • Maintain pricing records in our project management system;
  • Maintain client guidelines;
  • Request the creation of new customer accounts in Microsoft Great Plains;
  • Provide coverage and support for the Sales team and others in their absence;
  • Quoting
  • Support Sales Representative(s) and Operations create and send estimates in an accurate and timely manner.
  • Pre-invoicing
  • Revision and approval of draft/final invoices for the Sales Representative(s);
  • Follow up with clients for missing billing details and purchase orders, if applicable;
  • Liaise with clients as well as the Billing and Collection departments for returned invoices/invoices not paid.
  • Reporting
  • Prepare weekly/monthly/quarterly/adhoc reports for internal purposes and for clients;
  • Data analysis.
  • You will be required to carry out all additional duties that are within the context of your job title. In addition to, or as an alternative to your normal duties, and as the needs of the business may require, you may from time to time be required to undertake other duties that are reasonably consistent with your position and within your capabilities.

FAQs

What is the main purpose of the Sales Administrator position?

The main purpose of the Sales Administrator position is to support sales representatives with administrative tasks primarily relating to client-facing activities.

What are the main responsibilities of a Sales Administrator?

The main responsibilities include providing responsive service to clients, maintaining client profiles, managing client orders, overseeing pricing records, creating estimates, handling invoicing, and preparing reports.

What skills are required for this role?

Required skills include excellent project management, organization skills, attention to detail, customer service and communication skills, strong interpersonal skills, analytical thinking, problem-solving, self-motivation, adaptability, and a results-driven focus.

What software will the Sales Administrator be using?

The Sales Administrator will use a project management system for client management and Microsoft Great Plains for customer account creation.

Who will the Sales Administrator collaborate with?

The Sales Administrator will work closely with the Production, Sales, and Billing teams within the organization.

Is prior experience necessary for this role?

While specific prior experience is not mentioned, relevant experience in sales administration or customer service would be beneficial for the role.

What kind of work environment can one expect at RWS?

RWS provides a diverse and inclusive work environment focused on collaboration, support, and the value of every language and culture, aiming to unlock global understanding.

Are there opportunities for professional growth in this position?

Yes, RWS encourages each employee to grow as an individual and excel in their careers.

What is the company’s stance on diversity and inclusion?

RWS embraces diversity, equity, and inclusion, promoting equal opportunity and providing a work environment free of discrimination and harassment.

Will the Sales Administrator need to perform tasks outside of their normal duties?

Yes, the Sales Administrator may be required to undertake additional duties that are consistent with their position and within their capabilities as the business needs change.

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RWS Group

Take global further

Technology
Industry
5001-10,000
Employees
1958
Founded Year

Mission & Purpose

We are the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with people globally by communicating business critical content at scale, and enabling the protection and realization of their ideas and innovations. We work with 90 of top 100 global brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide.