FAQs
Do we support remote work?
Yes, we offer hybrid working after probation, allowing 2 days of work from home.
What are the working hours for this position?
The role involves working 37.5 hours a week with various shifts, including options of 9-5:30, 7-3:30, 8-4:30, and 9-5:30, with potential flexibility if unable to start at 7 am.
What is the salary range for this position?
The salary range for this role is between £25,000 and £27,000.
What type of experience is required for this role?
A strong customer service background and experience as a Sales Administrator are preferred for this position.
What systems will I be using in this role?
You will be using systems such as CRM and SAP as part of your responsibilities.
Who will I report to in this role?
You will report to your team leader.
What does the role mainly involve?
The role involves assisting customers with their orders, providing product knowledge, responding to queries, following up on orders, and ensuring accurate details in the in-house system.
Is there an opportunity for career progression in this role?
While the job description does not specify, opportunities for career progression are often available depending on performance and company structure.
What qualities are you looking for in a candidate?
We are looking for candidates with outstanding customer service ethic, professionalism, attention to detail, the ability to work to strict deadlines, and the capability to prioritize their own workload.
How do I apply for this position?
Please call our office if you are interested in this role for further information and application details.