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Sales Advisor

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Leeds

AI generated summary

  • You need retail experience in interiors/furniture, strong sales skills, a positive attitude, great teamwork, excellent customer service, and proficiency in MS Office and IT.
  • You will welcome customers, maintain showroom standards, provide product advice, process orders, update customer records, embody brand values, and enhance your knowledge of trends.

Requirements

  • Experience within retail alongside proven experience with interiors/furniture
  • Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
  • Be ambitious and confident, with a strong can-do attitude
  • Be enthusiastic and dedicated to providing excellent customer service
  • A desire to work as part of a team to generate fresh and innovative ideas
  • Proficiency in MS Office and general IT

Responsibilities

  • Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
  • Maintaining our high showroom standards and visual merchandising in store
  • Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
  • Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
  • Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
  • Proactively improving and updating knowledge of product & interior trends

FAQs

What is the job title for this position?

The job title is Sales Advisor.

Where is the job located?

The job is located in Leeds, LS1 6LX.

What is the employment type for this role?

This is a full-time position.

Are there weekend working requirements for this role?

Yes, weekend availability is required for this role.

What type of experience is preferred for applicants?

Experience within retail, along with proven experience in interiors or furniture is preferred.

Is there a focus on customer service in this position?

Yes, providing excellent customer service is a core responsibility of the Sales Advisor.

What kind of environment should a Sales Advisor thrive in?

A Sales Advisor should thrive in a customer service environment, always going above and beyond for customers.

What kind of qualifications are required for this role?

The qualifications required include strong sales experience, a can-do attitude, enthusiasm for customer service, and proficiency in MS Office and general IT.

What principles are valued in the company culture?

The company values principles such as thinking without limits, owning responsibilities, acting with purpose, and being commercially focused and customer-oriented.

Will the Sales Advisor receive training on products and trends?

Yes, proactively improving and updating knowledge of product and interior trends is part of the job responsibility.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.