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Sales Advisor



13d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • London

AI generated summary

  • You are customer-focused, target-oriented, and a team player. You communicate clearly, work well under pressure, and pay attention to detail. Organized, deadline-oriented, and computer literate. You have a positive outlook, interest in ProCook, and drive to succeed.
  • You provide excellent customer service, actively sell to meet targets, maintain product knowledge, uphold store standards, ensure security, follow health & safety policies, maintain stock file accuracy, and may open/close the store when needed.


  • Customer focused
  • Target oriented and driven to succeed financially
  • Team player
  • Clear effective communicator
  • Organized and able to plan own work
  • Works well under pressure
  • Attention to detail
  • Deadline oriented
  • Computer literate – word, excel, email/internet
  • Has an interest in the ProCook brand and product
  • Has a positive outlook and demeanour


  • Provides excellent customer service and actively sells to meet sales targets
  • Strives to exceed customer expectations at all times
  • Ensures a high level of product knowledge by taking on training and continually seeking out information on ProCook products
  • Contributes to the maintenance of excellent store standards of display, point of sale and housekeeping according to company guidelines
  • Carries out tasks as directed by the Store or Deputy Manager, Retail Ops team or head office personnel.
  • Ensures security of company cash, stock, equipment and premises
  • Follows company policies on health & safety and takes responsibility for a safe workplace
  • Ensures that the store stock file is kept accurate with good housekeeping and assisting with auditing
  • May occasionally be called upon to open or close the store in the absence of a manager.


What is the main responsibility of a Sales Advisor?

The main responsibility of a Sales Advisor is to work with the Store Manager and the team to exceed sales targets while providing excellent customer service.

What skills are important for a Sales Advisor to possess?

Important skills for a Sales Advisor include excellent communication skills, strong customer service skills, sales experience, and the ability to work well in a team.

How does a Sales Advisor contribute to exceeding sales targets?

A Sales Advisor contributes to exceeding sales targets by interacting with customers, promoting products, assisting with purchases, and providing exceptional customer service to encourage repeat business.

How does a Sales Advisor provide excellent customer service?

A Sales Advisor provides excellent customer service by greeting customers, listening to their needs, offering helpful recommendations, and addressing any concerns or questions they may have.

Providing home cooks with the all tools to bring joy to everyday cooking. Proudly B Corp Certified.

Retail & Consumer Goods
Founded Year

Mission & Purpose

ProCook is the UK’s fastest growing quality cookware brand. We design beautiful, high spec cookware, kitchen knives, tableware and kitchen accessories, saving our customers up to 50% compared to other leading brands. We take great pride in going the extra mile to ensure our exclusive products are second to none. We’re a multichannel retailer currently trading via 59 stores across the UK and online. The company continues to grow and improve thanks to a dedicated, loyal and happy team of staff. We are rightfully proud of our exceptional team who enable us to reach our goals – from creatives to developers, operational staff to front-line retail & call centre teams, we are committed to attracting and retaining the best talent. By joining ProCook you’ll have a great opportunity to make a real contribution to this dynamic, forward-thinking business. It’s a lively, challenging organization where everyone's input counts. We’ve created an environment that is conducive to collaboration, making ProCook a great place to work. Our new, purpose-built headquarters in the beautiful county of Gloucestershire boasts a free on-site gym, a fantastic subsidised restaurant, secure cycle storage and a social committee that organises regular events. We’re situated right next to the M5 between Bristol and Cheltenham, so head office is easy to reach from a large catchment area. ProCook is proud to be certified as a B Corp™, joining a select but growing group of companies committed to using business as a force for good.

Culture & Values

  • Always do the right thing

    We always act with honesty and integrity and strive to do the best we can.

  • Create a great place to work

    Respect our colleagues & create an environment for them to grow

  • Obsessed with quality

    We are obsessed with the quality of our products and service

  • Care for our community and planet

    We are committed to reducing our environmental footprint and supporting our local communities

  • Focussed on value

    Always striving to create beautiful, functional products at great value to our customers

  • Build a better business

    Financially strong, resilient and continually looking for ways to improve


  • Competitive Holiday Entitlement

  • Enhanced Maternity & Paternity Pay

  • Generous Colleague and Friends and Family Discount

  • 1 day paid Good Causes Day per year

  • Employee Assistance Programme

  • Friends and Family Referral Scheme