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Sales Advisor - Chester

  • Job
    Junior Level
  • Hospitality & Retail
  • Chester

AI generated summary

  • You must have a strong retail sales or customer service background, dedicated to providing superb shopping experiences, surpassing customer expectations, and optimising sales through resourceful assistance and passion for customer loyalty. Join our growing team now!
  • You will provide exceptional customer service, address product inquiries, process mail orders promptly, and collect customer data to build loyalty for The White Company in Chester.


  • With a strong retail sales or customer service background, you will often be the first point of contact for our customers and will be responsible for providing them with a superb shopping experience, surpassing their expectations at every opportunity.
  • We work with PRIDE; our company values every day - You will assist customers, resourcefully identifying their needs and answering product-related questions whilst, at the same time, optimising sales and encouraging customer loyalty. You will be passionate and dedicated to go the extra mile for our customers and our team, and willing to take on multiple tasks.
  • If you share our obsession with providing our customers with a fantastic shopping experience, we would like to hear from you! This is a superb opportunity to join one of the UK's fastest-growing multi-channel retailers.


  • Provide excellent customer service and surpassing customer expectations at every opportunity;
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits;
  • Ensure that all customers’ mail orders are completed efficiently and on time;
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.


What qualifications or experience do I need to have to be a Sales Advisor at The White Company in Chester?

We are looking for candidates with a strong retail sales or customer service background. Experience in providing excellent customer service, identifying customer needs, and answering product-related questions is essential.

What are the benefits of working as a Sales Advisor at The White Company in Chester?

As a Sales Advisor, you will receive a 50% discount on our products, 20 days holiday (rising to 25), a Volunteer Day with a charity of your choice, a discretionary bonus scheme, access to the Perk Place Benefits Platform, enrollment into the Group Personal Pension scheme, access to the Wagestream Money Management app, life assurance coverage, and opportunities to participate in social events throughout the year.

What is The White Company's commitment to Equality, Diversity, and Inclusion?

The White Company is committed to creating an inclusive culture that welcomes and celebrates diversity. We strive to ensure that our environment is one where people can bring their authentic selves to work, where their contribution is valued, and where differences are respected, encouraged, and celebrated. We have an active Equality, Diversity, and Inclusion Policy that starts with our recruitment and selection process.

What is The White Company's commitment to Sustainability?

The White Company is committed to building a sustainable legacy that will enable a brighter future for people and the planet. We believe that sustainability should be reflected in everything we do.

Retail & Consumer Goods
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.