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Sales Advisor - 8 Hour Permanent Contract

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Seasalt

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • Oxford
  • 7d left

AI generated summary

  • You must deliver excellent service, drive sales, resolve customer issues, support team goals, manage stock, and communicate effectively while demonstrating enthusiasm and resilience.
  • You will provide exceptional service, drive sales, resolve customer issues, support team goals, manage stock, and maintain store standards, including visual merchandising and safety protocols.

Requirements

  • Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
  • Recommending additional services and solutions to our customers to drive sales and gather customer data
  • Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
  • Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
  • Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
  • Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
  • Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others
  • Your high standards of customer service will be really important to you and is extremely valued in this role
  • The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people
  • Effectively communicating both with your team and our customers will come naturally
  • The commitment you have to your work is evident and you enjoy seeing the results of this
  • Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently

Responsibilities

  • Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services
  • Recommending additional services and solutions to our customers to drive sales and gather customer data
  • Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders
  • Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer
  • Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement
  • Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store
  • Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others

FAQs

What is the job title for this position?

The job title for this position is Sales Advisor - 8 Hour Permanent Contract.

Where is the job location?

The job is located in Oxford.

What are the contractual hours for this position?

The contractual hours for this position are 8 hours per week.

Is this a full-time or part-time position?

This is a part-time position.

What is the hourly rate for this job?

The hourly rate for this job is £12.00.

What benefits are offered to employees?

Benefits include 31 days paid annual leave, a uniform allowance, a 50% employee discount, a Health Cash Plan scheme, free access to an Employee Assistance Programme, and more.

What kind of training and development opportunities are provided?

Seasalt offers learning and development opportunities including specialist training, coaching opportunities, and professional qualification support.

What is the application closing date for this position?

The application closing date for this position is 13/11/2024.

How does Seasalt support diversity and inclusion in the workplace?

Seasalt is committed to making the workplace inclusive and invites a diverse range of candidates to apply, valuing different perspectives and aiming to support all employees.

Can I apply for this position via email?

No, applications cannot be accepted over email; candidates must apply through the specified recruitment process.

Growing Creatively, Sustainably, Together

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

Our story began in Penzance in 1981. From our first shop on Adelaide Street, we sold traditional workwear to local farmers, fishermen and artists. Inspired by this creative, coastal community, we went on to design our own collections. The team today includes a brilliant mix of fashion and textile designers, fine artists and illustrators. It’s their sketchbooks and skill that bring our imaginative ideas to life. Seasalt’s design ethos is to create beautiful and useful clothing that our customers can enjoy wearing season after season. It’s our attention to detail and exceptional quality that have won us such a loyal following. From our family roots, we have grown to be one of Cornwall’s largest employers, with over 70 Seasalt shops around the UK and Ireland. We're proud of the business we've become and all the people who've helped to get us here. As we continue to grow, we remain committed to acting responsibly, living our values and putting our customers at the heart of everything we do.

Culture & Values

  • Respectful

    How we treat each other, our community, and our planet matters to us. We never lose sight of the people who wear our clothes.

  • Hard-Working

    We're proud of our achievements and the quality of our work but we're also ambitious, focusing on how we can do better.

  • Adaptable

    Our world is fast-paced and constantly changing; we embrace it by being proactive and dynamic.

  • Innovative

    We love looking at things differently and welcome new ideas, wherever they come from.