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Sales Advisor - Heathrow T5 (20 hours - 12 months FTC)

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Rituals

Dec 18

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • Relevant experience in a similar position within retail or hospitality.
  • A customer-service mentality and team-player’s work ethic.
  • Decision making and problem-solving skills.
  • Good attention to detail, organised and structured.
  • Be fully available to have early shifts starting at 5:30am as well as late shifts finishing at 10pm

Responsibilities

  • Engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them.
  • Turn every customer interaction into a memorable customer experience.
  • Work closely with your Store Manager and Assistant Store Manager to reach your personal goals and the goals for the store.
  • Interact with customers every day and ensure to provide a ‘best in class’ customer experience.
  • Follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

FAQs

What is the job title for this position?

The job title is Sales Advisor - Heathrow T5 (20 hours - 12 months FTC).

What are the primary responsibilities of the Sales Advisor?

The primary responsibilities include engaging with customers, advising them on suitable products, creating memorable customer experiences, and ensuring adherence to store operational and safety procedures.

What is the work schedule like for this position?

The Sales Advisor is required to be fully available for early shifts starting at 5:30 am as well as late shifts finishing at 10 pm.

What qualifications do I need to apply for the Sales Advisor position?

Relevant experience in a similar position within retail or hospitality is required, along with a customer-service mentality, teamwork skills, decision-making abilities, and good attention to detail.

Are there any specific skills or traits that are desirable for this role?

Yes, desirable traits include being high on energy, low on ego, having a good sense of humor, and the ability to connect with customers professionally and excitedly.

What benefits are offered to employees at Rituals?

Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, a quarterly product allowance, wellbeing initiatives, and company and team events.

Is there an opportunity for career growth in this position?

Yes, being a Rituals Advisor offers many exciting opportunities to grow in your career within the company.

Will my application information be kept confidential?

Yes, all information will be kept confidential according to EEO guidelines.

Is experience in customer service important for this role?

Yes, having a customer-service mentality is crucial for effectively engaging with customers and providing them with the best experience.

Who will the Sales Advisor work closely with?

The Sales Advisor will work closely with the Store Manager and Assistant Store Manager to achieve personal and store goals.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!

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