FAQs
What is the job title for this position?
The job title is Sales Advisor - Heathrow T5 (20 hours - 12 months FTC).
What are the primary responsibilities of the Sales Advisor?
The primary responsibilities include engaging with customers, advising them on suitable products, creating memorable customer experiences, and ensuring adherence to store operational and safety procedures.
What is the work schedule like for this position?
The Sales Advisor is required to be fully available for early shifts starting at 5:30 am as well as late shifts finishing at 10 pm.
What qualifications do I need to apply for the Sales Advisor position?
Relevant experience in a similar position within retail or hospitality is required, along with a customer-service mentality, teamwork skills, decision-making abilities, and good attention to detail.
Are there any specific skills or traits that are desirable for this role?
Yes, desirable traits include being high on energy, low on ego, having a good sense of humor, and the ability to connect with customers professionally and excitedly.
What benefits are offered to employees at Rituals?
Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, a quarterly product allowance, wellbeing initiatives, and company and team events.
Is there an opportunity for career growth in this position?
Yes, being a Rituals Advisor offers many exciting opportunities to grow in your career within the company.
Will my application information be kept confidential?
Yes, all information will be kept confidential according to EEO guidelines.
Is experience in customer service important for this role?
Yes, having a customer-service mentality is crucial for effectively engaging with customers and providing them with the best experience.
Who will the Sales Advisor work closely with?
The Sales Advisor will work closely with the Store Manager and Assistant Store Manager to achieve personal and store goals.