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Sales Advisor - InMotion

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WHSmith

27d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Glasgow

Requirements

  • Airport Requirements:
  • 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
  • Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
  • Photographic ID i.e. passport or UK Driving Licence.
  • What our Store Leadership Team would love to see:
  • Current/recent Retail Product (or similar) sales experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
  • Good communication skills and listening skills so you can understand our customer needs and help them with their product choices.
  • A passion for providing a great customer experience in your stores by offering amazing product knowledge.
  • Great organisation skills plus strong attention to detail.
  • Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
  • Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally.

Responsibilities

  • As a Sales Advisor you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards and share product knowledge with our customers, so that they are delighted with everything they buy from us. We want you, our customers and our colleagues to be proud to share their journey with us.
  • What being a Sales Advisor is all about:
  • Your role is to play a part within a winning team to be the best that you can be and to assist in driving sales, commerciality and service standards.
  • Having great product knowledge to sell and recommend our products and services to customers.
  • Delivering best in marketplace standards through presentation, availability and keeping the store clean and tidy.
  • Working as part of a winning team: pulling together with other members in the team you will thrive in a fast-paced environment and enjoy all the challenges that this brings

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.