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Sales Advisor - Luton Airport (40 hours)

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Rituals

Nov 13

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Relevant experience in a similar position within retail or hospitality.
  • A customer-service mentality and team-player’s work ethic.
  • Decision making and problem-solving skills.
  • Eye for detail, organised and structured.
  • Essential: 5-year checkable work history.
  • Essential: Clean criminal record check (CRB/DBS)

Responsibilities

  • As a Rituals Advisor, you are part of our store team.
  • You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them.
  • You turn every customer interaction into a memorable customer experience.
  • Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
  • By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store.
  • You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience.
  • You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

FAQs

What is the job title for this position?

The job title is Sales Advisor - Luton Airport (40 hours).

What will be my main responsibilities as a Rituals Advisor?

As a Rituals Advisor, you will engage directly with customers, listen to their needs, advise them on suitable products, and create memorable customer experiences.

What kind of experience do I need for this role?

You need relevant experience in a similar position within retail or hospitality.

Is there a requirement for a background check?

Yes, a clean criminal record check (CRB/DBS) is essential for this position.

What skills are important for this role?

Important skills include a customer-service mentality, decision making and problem-solving abilities, and strong organisational skills.

Are there opportunities for career growth in this position?

Yes, there are many exciting opportunities to grow in your career as a luxury sales advisor.

What benefits does Rituals offer its employees?

Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, quarterly product allowances, wellbeing initiatives, and company & team events.

Is there a team-oriented environment at Rituals?

Yes, collaboration and a team-player work ethic are emphasized in this role.

How does the company support employee well-being?

Rituals provides numerous wellbeing initiatives and an Employee Assistance Program (EAP) for its employees.

What is expected in terms of store maintenance?

Employees are expected to follow store operational and safety procedures, and keep the store clean and tidy according to company visual merchandising standards.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!

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