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Sales Advisor - Luxury Retail

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Mumbai

AI generated summary

  • You should have strong communication skills, a customer-centric approach, deep product knowledge in sarees and decor, 2-7 years in retail sales, and be a 12th pass. Adaptability is key.
  • You will achieve sales targets, meet KPIs, deliver exceptional customer service, build relationships, and follow store SOPs for operations.

Requirements

  • Excellent communication and presentation skills.
  • Strong customer-centric approach.
  • Deep product knowledge in sarees and art & decor.
  • Ability to learn quickly and adapt to changing product offerings.
  • Effective interpersonal and selling skills.
  • Minimum educational qualification: 12th pass.
  • Experience: 2 to 7 years in sales, preferably in a retail environment specializing in sarees and art & decor.
  • Expertise in sarees and art & decor products.

Responsibilities

  • Achieve sales targets set for the store.
  • Adhere to store Key Performance Indicators (KPIs) and operational standards.
  • Provide exceptional customer service and build customer relationships.
  • Follow standard operating procedures (SOPs) for store operations.

FAQs

What is the role of a Sales Advisor at Swadesh?

The role of a Sales Advisor at Swadesh involves achieving sales targets, adhering to store KPIs and operational standards, providing exceptional customer service, and following standard operating procedures for store operations.

What qualifications are required for this position?

The minimum educational qualification required for this position is being a 12th pass.

How much experience is needed for this job?

Candidates should have 2 to 7 years of experience in sales, preferably in a retail environment specializing in sarees and art & decor.

What skills are essential for a Sales Advisor in this role?

Essential skills include excellent communication and presentation skills, a strong customer-centric approach, deep product knowledge in sarees and art & decor, quick learning ability, and effective interpersonal and selling skills.

What are the main responsibilities of the Sales Advisor?

The main responsibilities include achieving sales targets, adhering to store KPIs, providing exceptional customer service, building customer relationships, and following store operational procedures.

Is prior knowledge of handicrafts and handlooms required?

While not explicitly stated, a strong knowledge of sarees and art & decor products is preferred, as it can enhance customer service and sales effectiveness.

What is the vision of Swadesh?

Swadesh's vision is to bring India's traditions and creative expressions to the world through the sustainable promotion and development of artisans and their crafts.

Are there opportunities for skill enhancement in this role?

Yes, the role may offer opportunities for skill enhancement as it aligns with Swadesh's commitment to sustainable development and skill enhancement of the artisan community.

What does customer centricity mean in this role?

Customer centricity in this role means prioritizing the needs and satisfaction of customers, ensuring exceptional service, and building strong customer relationships to enhance their shopping experience.

How important is adherence to KPIs in this position?

Adherence to store KPIs is crucial in this position, as it directly impacts overall store performance and sales success.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.