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Sales Advisor - Luxury Retail

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Mumbai

AI generated summary

  • You must have strong communication, customer focus, and expertise in sarees and art & decor. A 12th pass with 2-7 years in retail sales is required; quick learning and adaptability are essential.
  • You will achieve sales targets, adhere to KPIs, deliver exceptional customer service, build relationships, and follow SOPs for store operations.

Requirements

  • Excellent communication and presentation skills.
  • Strong customer-centric approach.
  • Deep product knowledge in sarees and art & decor.
  • Ability to learn quickly and adapt to changing product offerings.
  • Effective interpersonal and selling skills.
  • Minimum educational qualification: 12th pass.
  • Experience: 2 to 7 years in sales, preferably in a retail environment specializing in sarees and art & decor.
  • Expertise in sarees and art & decor products.

Responsibilities

  • Achieve sales targets set for the store.
  • Adhere to store Key Performance Indicators (KPIs) and operational standards.
  • Provide exceptional customer service and build customer relationships.
  • Follow standard operating procedures (SOPs) for store operations.

FAQs

What is the job title for this position?

The job title is Sales Advisor - Luxury Retail.

What kind of products will I be selling?

You will be specializing in sarees and art & decor products.

What are the core responsibilities of the Sales Advisor?

Core responsibilities include achieving sales targets, adhering to store KPIs and operational standards, providing exceptional customer service, and following standard operating procedures for store operations.

What qualifications are required for this position?

The minimum educational qualification required is a 12th pass, along with 2 to 7 years of experience in sales, preferably in a retail environment.

Is product knowledge important for this role?

Yes, deep product knowledge in sarees and art & decor is essential for success in this role.

What skills are necessary for a Sales Advisor at Swadesh?

Necessary skills include excellent communication and presentation skills, a strong customer-centric approach, effective interpersonal and selling skills, and a quick learning ability.

What is the company's vision?

The company's vision is to bring India's traditions and creative expressions to the world through the sustainable promotion and development of artisans and their crafts.

Is previous experience in luxury retail necessary?

While experience in a retail environment is preferred, it should be noted that experience specifically in luxury retail can be advantageous.

Are there specific KPIs that the Sales Advisor needs to adhere to?

Yes, adherence to store Key Performance Indicators (KPIs) and operational standards is required.

What kind of customer service is expected from a Sales Advisor at Swadesh?

Exceptional customer service and the ability to build strong customer relationships are key expectations for this role.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.