Logo of Huzzle

Home

Matches

Explore

Manage

Sales Assistant

image

Salvation Army Trading Co. Ltd.

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

AI generated summary

  • You should have excellent customer service skills, a positive attitude, adaptability, resilience, a passion for sustainability, and a desire to succeed while maintaining high standards.
  • You will assist customers, manage merchandising, handle cash procedures, support volunteers, prepare donated stock, travel between shops, and uphold company values and safety practices.

Requirements

  • Do you have excellent customer service skills?
  • Are resilient, supportive, caring, hands on and enthusiastic
  • Possess a positive attitude in delivering exceptional customer service
  • Want to make a positive change
  • Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
  • Are adaptable; able to think on your feet
  • Have a keen interest in the environment and sustainability
  • Have an engaging personality, the desire to succeed and be the best you can be

Responsibilities

  • Help to maintain high standards of visual merchandising throughout the shop
  • Assist our customers throughout their visit, from entering the shop to completing their purchase
  • Actively promote and explain the benefits of Gift Aid to customers and other various promotions
  • Complete all company paperwork, including cashing up and banking procedures
  • Encourage and assist in the training of volunteers
  • Assist in the sorting and preparation of all donated stock
  • Travel to other shops if part of a cluster from time to time
  • Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
  • Be responsible for the daily running of the shop and management of volunteers in the Managers absence
  • Ensure that personal behaviour reflects the visions and values of the company

FAQs

What type of company is this position for?

This position is for Salvation Army Trading Company Ltd, which is passionate about its colleagues, stakeholders, and the planet, and is successful within the charity retail market.

What are the working hours for this role?

Hours will be worked on a shift basis between Monday and Saturday, with no evening or Sunday working.

What is the starting holiday entitlement?

The starting holiday entitlement is 26 days plus bank holidays.

What benefits does the company offer?

The company offers benefits such as a virtual GP service, a fantastic pension scheme, and generous holiday entitlement.

What skills are required for this position?

Required skills include excellent customer service skills, resilience, supportiveness, adaptability, and a keen interest in the environment and sustainability.

Is experience in customer service necessary?

Yes, customer-focused experience, whether in paid or voluntary roles, is necessary for this position.

What are the main duties of a Sales Assistant?

Main duties include maintaining visual merchandising, assisting customers, promoting Gift Aid, completing paperwork, training volunteers, sorting donated stock, and supporting the Shop Manager.

Are there opportunities for training and personal development?

Yes, the role encourages training and development of volunteers and provides opportunities to develop your skills.

Is teamwork emphasized in this role?

Yes, the Sales Assistant will work closely with the Shop Manager and a team of volunteers to ensure the shop’s success.

Does the company practice equal opportunity employment?

Yes, the company is an equal opportunities employer and welcomes applications from all sectors.

image

Salvation Army Trading Co. Ltd.

Non-profit
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

Salvation Army Trading Company Ltd is the trading arm of The Salvation Army in the UK and Republic of Ireland. We were established in 1991 to help fund The Salvation Army’s vital work with vulnerable people in the UK, and today we raise money and encourage reuse and recycling through over 250 charity shops and donation centres, and a nationwide network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. Our work extends to different markets through other divisions, supporting our parent church and charity and music interests in the UK and internationally. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. Our core purpose is ‘enabling mission and providing resource to help the work of The Salvation Army’ which we do following our values: Compassion, Accountability, Respect, Equality. Salvation Army Trading Company is a registered company (2605817)