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Sales Assistant

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WHSmith

Sep 22

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • Over 18 yrs old as you will need to open and close the store
  • A passion for customers having an exceptional experience in store
  • Confident in communicating within the team
  • Motivated to achieve fantastic results and standards
  • Adaptable to meet company requirements and goals

Responsibilities

  • Delivering an exceptional customer service to all customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is permanent.

What are the working hours for this role?

The Sales Assistant role requires a commitment of 16 hours a week, typically composed of 4 shifts of 4 hours each, including Saturdays on a rota basis.

Is there an age requirement for this position?

Yes, applicants need to be over 18 years old, as the role involves opening and closing the store during lone manning.

What are the main responsibilities of a Sales Assistant?

The main responsibilities include delivering exceptional customer service, carrying out stock replenishment, maintaining store standards, and supporting colleagues as part of a team.

What qualities are WHSmith looking for in a Sales Assistant?

WHSmith is looking for a passion for customer experience, confident communication skills, motivation to achieve results, and adaptability to meet company goals.

What benefits does WHSmith provide to its employees?

WHSmith provides a salary, pension scheme, paid annual leave, employee discounts, and access to a range of deals from retail partners, along with an Employee Assistance Programme for wellbeing support.

Where is the Sales Assistant position located?

The Sales Assistant position is located in Helston, Cornwall, UK.

What is the hourly pay for this role?

The hourly pay for the Sales Assistant position is up to £11.50.

Is this position full-time or part-time?

The position is part-time.

What is the work environment like at WHSmith?

WHSmith aims to create a welcoming and inclusive work environment, where colleagues feel free to be themselves while providing exceptional service to customers.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.