Sales Assistant

WHSmith

Oct 18

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
Birmingham

Requirements

Delivering an exceptional customer service to all our customers.
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
Being part of a team and supporting colleagues.
A passion for customers having an exceptional experience in store.
Confident in communicating within the team.
Motivated to achieve fantastic results and standards.
Adaptable to meet company requirements and goals.

Responsibilities

Delivering an exceptional customer service to all our customers.
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
Being part of a team and supporting colleagues.

FAQs

What are the working hours for the Sales Assistant position?

The working hours are 16 hours across 4 days, primarily during the weekdays from 8pm to midnight.

Is this role full-time or part-time?

This position is part-time.

What is the salary for the Sales Assistant position?

The salary for this role is up to £11.50 per hour.

Where is the location of this job?

The job is located at WHSmith in the Queen Elizabeth Hospital, West Midlands, UK.

What are the primary responsibilities of a Sales Assistant?

The primary responsibilities include delivering exceptional customer service, carrying out stock replenishment, maintaining store tidiness, and supporting colleagues as part of a team.

What skills are preferred for this role?

We prefer candidates with great organization skills, a passion for customer service, the ability to communicate confidently within a team, and motivation to achieve high standards.

Are there any travel considerations for this position?

Yes, candidates should consider potential travel issues if reliant on public transport, as shifts are likely to end around midnight.

How does WHSmith reward its employees?

WHSmith rewards employees with salary, pension scheme, paid annual leave, employee discounts, and a range of deals from retail partners for various experiences.

Is there support for employee wellbeing?

Yes, WHSmith provides an Employee Assistance Programme to support employees' physical, mental, and financial wellbeing.

Does WHSmith promote inclusivity in the workplace?

Yes, WHSmith is proud to be an inclusive employer and wants all colleagues to feel welcome and free to be themselves.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods

Industry

10,001+

Employees

1972

Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.