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Sales Assistant

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Poundland & Dealz

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must provide excellent customer service, handle transactions accurately, replenish stock, work well in a team, manage cash effectively, and be flexible with shifts and hours.
  • You will provide excellent customer service, process transactions accurately, replenish stock, support team efforts, ensure cash handling precision, and execute store promotions efficiently.

Requirements

  • - Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • - Respond efficiently to till queues to ensure customer satisfaction at all times
  • - Process till transactions securely, quickly and accurately
  • - Deliver effective product availability, replenish stock as directed
  • - Work as part of the store team to create and maintain a fun and friendly environment
  • - Live the company values focussing on taking individual responsibility working towards team delivery
  • - Deliver accurate cash handling and till operational procedures
  • - Deliver store changes/promotions in a timely and precise way
  • - You will need to be flexible in the hours you can work
  • - We may require you to work shifts

Responsibilities

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way.

FAQs

What is the primary responsibility of a Sales Assistant?

The primary responsibility of a Sales Assistant is to provide excellent customer service, greet and assist customers, and help maintain excellent store standards in a welcoming environment.

Will I have the opportunity to further my career?

Yes, this role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales), along with career development opportunities.

What kind of benefits do Sales Assistants receive?

Sales Assistants receive a range of benefits including a discount card, family-friendly benefits, loyal service awards, exclusive discounts through My Staff Shop, apprenticeships & career development, life assurance cover, health & wellbeing support, an increasing holiday allowance, and an additional day off for birthdays.

Are there flexible working hours for this position?

Yes, you will need to be flexible in the hours you can work, as shifts may be required.

What qualities are important for a Sales Assistant?

Important qualities for a Sales Assistant include being friendly, welcoming, helpful, and efficient in responding to customer needs while living the company values and working as part of a team.

What type of customer interactions can I expect in this role?

You can expect to interact with customers in every aspect of their shopping experience, ensuring they receive friendly and helpful service while efficiently managing till queues and transactions.

How does Poundland support employee wellbeing?

Poundland supports employee wellbeing through an employee assistance programme that helps provide support and resources for health and wellbeing.

What is the company's approach to customer service?

The company's approach to customer service is centered around loving their customers and ensuring every interaction is friendly and satisfying, with a focus on maintaining a fun and friendly store environment.

Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.