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Sales Assistant

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LUSH Fresh Handmade Cosmetics - MENA

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Sheffield
  • 7d left

AI generated summary

  • You should have a passion for exceptional customer service, embrace teamwork, and communicate positively to create memorable experiences and a collaborative environment.
  • You will create a welcoming atmosphere, assist customers with product choices, maintain store displays and inventory, handle transactions, address inquiries, and engage in training for personal growth.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
  • Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
  • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
  • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
  • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
  • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

FAQs

What is the job title for this position?

The job title for this position is Sales Assistant.

What are the typical working hours for the Sales Assistant role?

Various contracts are available between 12 - 32 hours per week, with at least one weekend day required.

When is the application deadline for this position?

The application deadline is 17.09.24.

When will trial shifts begin for this role?

Trial shifts will start ongoing from 23.09.24.

What is the anticipated start date for this position?

The expected start date is September/October 2024.

When does this position end?

The position ends on Sunday 29th December 2024.

What key responsibilities does a Sales Assistant have?

Key responsibilities include providing outstanding customer service, showcasing products through demonstrations, engaging in team collaboration, and maintaining store appearance and cleanliness.

What skills and experience are required for the Sales Assistant role?

Candidates should have a passion for customer service, demonstrate teamwork, and possess strong communication skills.

What are the benefits offered to Sales Assistants?

Benefits include holiday allowance, a 50% discount on Lush products and spa treatments, a profit-based bonus, a pension scheme, and flexible working options.

What type of company is Lush?

Lush is a family-run, partly employee-owned cosmetics company known for its ethical practices and innovative products, including the bath bomb.

How does Lush promote diversity within the workplace?

Lush values diversity by celebrating individuals' unique perspectives and voices to shape a better future for the brand.

Does Lush support fair pay practices?

Yes, Lush is an accredited Living Wage employer, committed to ensuring fair pay for all employees.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.