Sales Assistant

WHSmith

Jun 3, 2024

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
London

Requirements

A passion for customers having an exceptional experience in store.
Confident in communicating within the team.
Motivated to achieve fantastic results and standards.
Adaptable to meet company requirements and goals

Responsibilities

Delivering an exceptional customer service to all customers.
Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
Being part of a team and supporting colleagues.

FAQs

What are the main responsibilities of a Sales Assistant?

As a Sales Assistant, your main responsibilities include providing exceptional customer service, working independently or as part of a team, delivering store standards, and ensuring both customers and colleagues are satisfied with their experiences.

What skills are important for a Sales Assistant to have?

Important skills for a Sales Assistant include excellent customer service abilities, teamwork, independence, and a dedication to maintaining high store standards. Communication skills and a positive attitude are also key traits for success in this role.

What can I expect as a Sales Assistant in terms of work environment?

As a Sales Assistant, you can expect a dynamic and fast-paced work environment where you will interact with a variety of customers and colleagues. You will have the opportunity to showcase your customer service skills and work towards achieving store standards with pride.

How can I excel as a Sales Assistant?

To excel as a Sales Assistant, focus on consistently providing exceptional customer service, collaborating effectively with your team, taking initiative to maintain store standards, and always striving to improve your skills and performance. Being proactive, adaptable, and fostering positive relationships with customers and colleagues will also help you excel in this role.

WHSmith

The Global Travel Retailer

Retail & Consumer Goods

Industry

10,001+

Employees

1972

Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.