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Sales Assistant

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WHSmith

Aug 12

Applications are closed

  • Job
    Full-time
    Entry Level
  • Canterbury

Requirements

  • - A passion for customers having an exceptional experience in store.
  • - Confident in communicating within the team.
  • - Motivated to achieve fantastic results and standards.
  • - Adaptable to meet company requirements and goals.
  • - Available to work up to 1 hour either end of store opening hours.
  • - Required to work in multiple stores as needed by the business.
  • - Will be opening and locking the store along with the rest of the store team following probation.
  • - Will be a keyholder with extra responsibility pay.

Responsibilities

  • Delivering an exceptional customer service to all customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is Permanent.

How many hours will I be working as a Sales Assistant?

You will be working 16 hours a week.

Is the schedule flexible for this role?

Yes, the working hours are flexible, and you will need to be available to work during the store's opening hours.

What are the store opening hours I need to be available for?

The store opening hours are 08:30 to 18:00 from Monday to Saturday and 10:00 to 16:00 on Sundays.

Where will my primary workplace be?

Your primary store will be in Canterbury, but you may be required to work in other stores as needed by the business.

Will I have any additional responsibilities after the probationary period?

Yes, after successfully completing your probationary period, you will be opening and locking the store along with the rest of the store team, and you will also become a keyholder with extra responsibility pay.

What kind of customer experience are we aiming to provide?

We aim to deliver exceptional customer service to all customers, making sure they have a great experience in our store.

What qualities are preferred for potential candidates?

We look for candidates with a passion for customer experience, confident communication skills, motivation to achieve high standards and results, and adaptability to meet company requirements and goals.

What benefits can I expect working with WHSmith?

In addition to your salary, you will receive a pension scheme, paid annual leave, employee discounts, and access to various deals from retail partners. We also offer support through our Employee Assistance Programme for your wellbeing.

Is this position part-time or full-time?

This position is part-time, with a total of 16 hours per week.

What is the salary for the Sales Assistant role?

The salary for the Sales Assistant role is up to £11.50 per hour.

What type of store will I be working in?

You will be working in a High Street store.

Are there any requirements regarding shift patterns?

The shift pattern is flexible but does not include night shifts.

Where is WHSmith located for this position?

This position is located in Kent, UK, specifically at the postcode CT1 2LB.

Does WHSmith promote inclusivity in the workplace?

Yes, WHSmith is proud to be an inclusive employer and strives to make all colleagues feel welcome and free to be themselves.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.

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