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Sales Assistant

  • Job
    Entry Level
  • Hospitality & Retail
  • London

AI generated summary

  • You are resilient, caring, and positive, with a passion for customer service and sustainability. Adaptable, enthusiastic, and eager to succeed, you take pride in maintaining high standards.
  • You will help maintain visual merchandising, assist customers, promote charity initiatives, handle paperwork, train volunteers, sort stock, ensure shop standards, manage volunteers, and uphold company values.


  • Are resilient, supportive, caring, hands on and enthusiastic
  • Possess a positive attitude in delivering exceptional customer service
  • Want to make a positive change
  • Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
  • Are adaptable; able to think on your feet
  • Have a keen interest in the environment and sustainability
  • Have an engaging personality, the desire to succeed and be the best you can be


  • Help to maintain high standards of visual merchandising throughout the shop
  • Assist our customers throughout their visit, from entering the shop to completing their purchase
  • Actively promote and explain the benefits of Gift Aid to customers and other various promotions
  • Complete all company paperwork, including cashing up and banking procedures
  • Encourage and assist in the training of volunteers
  • Assist in the sorting and preparation of all donated stock
  • Travel to other shops if part of a cluster from time to time
  • Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
  • Be responsible for the daily running of the shop and management of volunteers in the Managers absence
  • Ensure that personal behaviour reflects the visions and values of the company


What are the general duties of a Sales Assistant in this role?

The general duties of a Sales Assistant include maintaining high standards of visual merchandising, assisting customers throughout their visit, promoting and explaining the benefits of Gift Aid, completing company paperwork such as cashing up and banking procedures, training volunteers, sorting and preparing donated stock, supporting best practice and Health and Safety Procedures, and ensuring personal behavior reflects the company's values.

What qualities do you look for in a Sales Assistant for this position?

We are looking for individuals who are resilient, supportive, caring, hands-on, and enthusiastic. Candidates should possess a positive attitude in delivering exceptional customer service, take pride in their work to maintain high standards, be adaptable and able to think on their feet, have a keen interest in the environment and sustainability, and have an engaging personality with a desire to succeed.

What are the working hours for a Sales Assistant in this role?

The hours for a Sales Assistant will be worked on a shift basis between Monday to Saturday.

Does the company offer any benefits to Sales Assistants?

Yes, the company offers benefits such as a virtual GP service, a fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays.

How can I apply for the Sales Assistant position?

You can apply for the Sales Assistant position by following the application process detailed in the job description.

Founded Year

Mission & Purpose

Salvation Army Trading Company Ltd is the trading arm of The Salvation Army in the UK and Republic of Ireland. We were established in 1991 to help fund The Salvation Army’s vital work with vulnerable people in the UK, and today we raise money and encourage reuse and recycling through over 250 charity shops and donation centres, and a nationwide network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. Our work extends to different markets through other divisions, supporting our parent church and charity and music interests in the UK and internationally. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. Our core purpose is ‘enabling mission and providing resource to help the work of The Salvation Army’ which we do following our values: Compassion, Accountability, Respect, Equality. Salvation Army Trading Company is a registered company (2605817)