Sales Assistant

HARIBO International

Apr 21

Job
Part-time
Entry Level
Hospitality & Retail
York

AI generated summary

You need retail experience, online retail knowledge, cash handling skills, and great communication to provide excellent customer service and work well with our team at HARIBO France. Join us now!
You will provide excellent customer service, maintain retail and operational standards, handle cash transactions, assist with stock replenishment, and ensure compliance with health, safety, and environmental regulations at Haribo France.

Requirements

Previous retail experience is essential
Online retail experience would also be beneficial
Experience handling cash and processing card payments
A desire to provide excellent customer
The ability to communicate well at all levels, being helpful and approachable
Ability to work individually as well as part of a team
Passion for HARIBO: our values, brand and customers!

Responsibilities

Customer Service:
Deliver the Haribo standards of customer service
Greet customers as they enter the store
Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
Sampling activities in and out of store
Process cash and card payments at the till
Retail Standards:
Deliver the Haribo standards of retail excellence
Ensure Haribo retail standards are maintained at the beginning and throughout the day
Products are correctly replenished, displayed and priced
Promotional items and offers are visible to customers and actively sold
Undertake daily cleaning duties within the store
Operational Standards:
Deliver the Haribo standards of operational excellence
Stock is replenished, counted, rotated and recorded correctly
Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed

FAQs

What are the key responsibilities of a Sales Assistant in this role?

The key responsibilities of a Sales Assistant include providing top quality customer service, delivering retail and operational excellence, and being part of a focused team based on trust, independence, and pragmatism.

What values does the company prioritize in its Sales Assistants?

The company prioritizes values such as childlike happiness, trust, independence, pragmatism, and quality in its Sales Assistants.

How important is customer service in this role?

Customer service is a top priority in this role, as Sales Assistants are expected to provide top quality customer service to ensure customer satisfaction.

What sets this company's retail stores apart from others?

This company's retail stores are known for their focused teams, trust-based culture, and emphasis on delivering operational excellence and quality in all aspects of the business.

HARIBO International

Kids and grown-ups love it so, the Happy World of HARIBO!

Retail & Consumer Goods

Industry

501-1000

Employees

1967

Founded Year

Mission & Purpose

HARIBO is the world’s leading manufacturer of gummy sweets, most famous for our classic Goldbears. Though our fun and delicious treats, which are available in more than 120 countries, we seek to bring people together and celebrate moments of childlike happiness. Established in 1920, HARIBO is the acronym that comprises our founder's name, Hans Riegel, and the city in which the company was born (Bonn, Germany): HAns RIegel BOnn. We now employ nearly 7,000 colleagues and operate across 26 locations and 16 production sites. We remain a proudly independent business, free of shareholder pressure, so we can make decisions for the long-term and keep making the world a little happier for decades to come. HARIBO global headquarters is in Grafschaft, Germany.