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Sales Assistant

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Claire's

Oct 23, 2024

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Edinburgh
  • Quick Apply

AI generated summary

  • You need some high school education, strong communication and organizational skills, basic computer literacy, math comprehension, customer service focus, and the ability to lift up to 75 lbs.
  • You will drive sales through excellent customer service, assist with store operations, demonstrate products, handle queries, maintain store presentation, and perform ear piercings after training.

Requirements

  • Some high school required
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire's products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the main responsibilities of a Sales Assistant at Claire's?

The main responsibilities include supporting store management in achieving retail targets, delivering excellent customer service, demonstrating products, assisting customers with queries, processing deliveries, visual merchandising, and ensuring the store remains presentable.

Is prior experience required for this position?

Some high school education is required, but no prior retail experience is mandatory as training will be provided.

What kind of training will be provided?

Full training will be provided for ear piercing, as well as training related to product knowledge and customer service skills.

What skills are necessary for this role?

Necessary skills include excellent verbal and written communication, organizational skills, basic computer skills, sound understanding of mathematics, strong reading comprehension, and the ability to operate a POS system.

What is the customer demographic at Claire's?

Claire's caters to a core customer base that ranges from children to young women, accommodating various moods, attitudes, and styles.

Do I need to be able to lift heavy objects?

Yes, the ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally is required, as well as bending, stooping, and reaching.

Is there potential for career development in this position?

Yes, Claire's encourages and supports employee development, providing skills and opportunities for those who are committed, ambitious, and willing to learn.

What does the work environment at Claire's look like?

The work environment at Claire's is described as fun and supportive, encouraging store members to wear Claire's products and engage positively with customers.

Are there accommodations for applicants with disabilities?

Yes, Claire's is committed to diversity, equity, and inclusion and will accommodate any necessary needs throughout the recruitment process, upon request.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.