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Sales Assistant

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WHSmith

17d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need a passion for customer experience, strong communication skills, motivation for achieving results, and adaptability to meet company goals.
  • You will provide excellent customer service, replenish stock, maintain store organization, enhance visual displays, and support your team to create an inviting shopping experience.

Requirements

  • A passion for customers having an exceptional experience in store.
  • Confident in communicating within the team.
  • Motivated to achieve fantastic results and standards.
  • Adaptable to meet company requirements and goals.

Responsibilities

  • Delivering an exceptional customer service to all customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is permanent.

What are the working hours for this role?

The working hours are either 8 hours per week working any 2 out of 7 days including weekends or 12 hours per week working any 3 out of 7 days including weekends.

Is the Sales Assistant position full-time or part-time?

The Sales Assistant position is part-time.

What is the maximum salary for this position?

The maximum salary for the Sales Assistant position is £11.50 per hour.

Where is the job located?

The job is located in Richmond, Yorkshire, UK, with the postcode DL10 4HS.

What kind of store is this position for?

This position is for a high street store as part of WHSmith.

Are employees offered any discounts or rewards?

Yes, employees are offered a variety of rewards including employee discounts and a range of deals from retail partners.

What support is provided for employee wellbeing?

The Employee Assistance Programme supports employees with help and guidance for their wellbeing, whether physical, mental, or financial.

What does the company value in a Sales Assistant?

The company values a passion for delivering exceptional customer service, strong communication within the team, motivation to achieve results, and adaptability to meet company goals.

Will I be working nights in this role?

No, the shift pattern is flexible but does not include nights.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.