Logo of Huzzle

Sales Assistant (Customer Advisor)

  • Job
    Entry Level
  • Hospitality & Retail
  • Nottingham

AI generated summary

  • You need a love for customer service, top-notch communication and organisational skills, and a keen interest in the outdoors to be our Sales Assistant.
  • You will create a premium shopping experience by connecting with customers, developing product knowledge, maintaining store standards, and identifying sales opportunities.


  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors


  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales


What is the hourly rate for this role?

The base salary for this role is £11.68 per hour (£9.47 for under 21's).

Are there opportunities for bonuses?

Yes, there is a bonus of up to £750 per annum, in proportion with hours worked.

Is there a staff discount available?

Yes, there is a 40-60% discount across a range of products for staff.

How many holiday days are provided?

There are up to 33 days holiday provided (in proportion with hours worked) with the option to purchase additional holiday.

Is there a pension scheme available?

Yes, there is a company pension scheme available for employees.

Are there any additional benefits provided?

Yes, additional benefits include access to Perkbox for year-round savings, company bonus scheme, Cycle to Work scheme, Employee Assistance Programme, Season Ticket Loans, and Volunteer Days.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment. The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide. The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing. Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell. Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube