You must have a passion for customer service, strong communication and organisational skills, and a desire to learn about the outdoors.

You will connect with customers, understand their needs, create a premium shopping experience, maintain store standards, build product knowledge, and identify sales opportunities.

Hospitality & Retail

United Kingdom

Glasgow

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment.

The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide.

The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. 

Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. 

Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing.

Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell.

Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube

Retail & Consumer Goods

Cotswold Outdoor

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor.Please note this role is 12 hours per week on a rota basis.As part of the Outdoor and Cycle Concepts group,&nbsp;Cotswold Outdoor&nbsp;is joined by&nbsp;Runners Need&nbsp;and&nbsp;Snow + Rock&nbsp;to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!How will you make an impact?As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:<ul><li>Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants</li><li>Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience</li><li>Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills</li><li>Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards</li><li>Identifying opportunities for add-on sales</li></ul>You’ll fit right in if you have:<ul><li>A passion for providing excellent customer service</li><li>Great communication skills</li><li>Strong organisational skills with the ability to multi-task</li><li>A willingness to learn about all things outdoors</li></ul>What’s in it for you?Colleagues make a company, so we believe in offering a total reward package that’s more than just base&nbsp;salary. As part of the O&amp;CC team you’ll receive:<ul><li>Base&nbsp;salary&nbsp;of £11.44 per hour (£9.27 for under 21's)</li><li>Bonus of up to £750 per annum (in proportion with hours worked)</li><li>40-60% discount across our range of products</li><li>Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday</li><li>Company pension scheme</li><li>Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.</li></ul>But there's more, for a full list of what we offer at O&amp;CC check out our website -&nbsp;Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)Applications from all genders and backgrounds are encouraged.O&amp;CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.This advert may close early if sufficient applications are received. Your application will be held in our recruitment database and processed in line with our privacy policy, visible on our website.Benefits<ul><li>Company Bonus Scheme</li><li>Cycle to Work scheme</li><li>Employee Assistance Programme</li><li>Employee Discount</li><li>Pension Contributions</li><li>Purchase Additional Holiday</li><li>Season Ticket Loans</li><li>Up to 33 Days Holiday inclusive of Bank Holidays</li><li>Volunteer Days</li></ul>

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Sales Assistant - Customer Advisor.Please note this role is 12 hours per week on a rota basis.As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!How will you make an impact?As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wantsModelling the company values, taking pride in your store, and working collectively to create an outstanding customer experienceParticipating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skillsMaintaining an excellent shopping and working environment by adhering to shop and stockroom standardsIdentifying opportunities for add-on salesYou’ll fit right in if you have:A passion for providing excellent customer serviceGreat communication skillsStrong organisational skills with the ability to multi-taskA willingness to learn about all things outdoorsWhat’s in it for you?Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:Base salary of £11.44 per hour (£9.27 for under 21's)Bonus of up to £750 per annum (in proportion with hours worked)40-60% discount across our range of productsUp to 33 days holiday (in proportion with hours worked) with the option to purchase additional holidayCompany pension schemeAccess to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.But there's more, for a full list of what we offer at O&CC check out our website - Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)Applications from all genders and backgrounds are encouraged.O&CC aims to be an inclusive employer, where difference is celebrated, respected, and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.This advert may close early if sufficient applications are received. Your application will be held in our recruitment database and processed in line with our privacy policy, visible on our website.BenefitsCompany Bonus SchemeCycle to Work schemeEmployee Assistance ProgrammeEmployee DiscountPension ContributionsPurchase Additional HolidaySeason Ticket LoansUp to 33 Days Holiday inclusive of Bank HolidaysVolunteer Days

Sales Assistant (Customer Advisor)

Requirements

Responsibilities

FAQs

What are the working hours for this Sales Assistant - Customer Advisor role?

What are the key responsibilities of a Sales Assistant - Customer Advisor at Cotswold Outdoor?

What are the qualifications and skills required for this role?

What benefits are offered to Sales Assistants - Customer Advisors at Cotswold Outdoor?

Is there room for growth and development within the company?

Cotswold Outdoor

Mission & Purpose