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Sales Assistant (Customer Advisor)

  • Job
    Entry Level
  • Hospitality & Retail
  • Glasgow

AI generated summary

  • You must have a passion for customer service, strong communication and organisational skills, and a desire to learn about the outdoors.
  • You will connect with customers, understand their needs, create a premium shopping experience, maintain store standards, build product knowledge, and identify sales opportunities.


  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors


  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales


What are the working hours for this Sales Assistant - Customer Advisor role?

The role is for 12 hours per week on a rota basis.

What are the key responsibilities of a Sales Assistant - Customer Advisor at Cotswold Outdoor?

Key responsibilities include creating a premium shopping experience, connecting with customers to understand their needs, maintaining store and stockroom standards, and identifying opportunities for add-on sales.

What are the qualifications and skills required for this role?

The ideal candidate should have a passion for providing excellent customer service, great communication skills, strong organisational abilities, and a willingness to learn about outdoor products.

What benefits are offered to Sales Assistants - Customer Advisors at Cotswold Outdoor?

Benefits include a competitive hourly salary, bonus potential, employee discount on products, holiday entitlement, pension scheme, access to Perkbox for savings, and more.

Is there room for growth and development within the company?

Yes, training opportunities are provided to develop and maintain product knowledge and skills, with potential for advancement within the company.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment. The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide. The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing. Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell. Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube