FAQs
What is the nature of the employment contract for this role?
This role is a zero-hour contract, which allows for flexible working hours.
What are the key responsibilities of a Sales Assistant - Customer Advisor?
Key responsibilities include creating a premium shopping experience, modeling company values, participating in training, maintaining store standards, and identifying add-on sales opportunities.
What qualities are required to fit into this role?
A passion for providing excellent customer service, great communication skills, strong organizational skills, and a willingness to learn about outdoor activities are essential qualities.
What is the base pay for this position?
The base salary is £11.44 per hour and £9.27 per hour for individuals under 21.
Are there any bonuses or discounts offered?
Yes, there is a bonus of up to £750 per annum based on hours worked and a discount of 40-60% across the range of products.
How many holiday days does a Sales Assistant receive?
You can accrue up to 33 days of holiday (in proportion with hours worked) with the option to purchase additional holiday.
Is there any training provided for staff?
Yes, employees will have access to training opportunities provided by the in-house development team and external brands to enhance their product knowledge and skills.
How often are work shifts scheduled?
Rotas are published four weeks in advance, and you will need to confirm your availability in accordance with them.
Does the company have a commitment to diversity and inclusion?
Yes, O&CC aims to be an inclusive employer, celebrating and respecting diversity of experience, perspectives, and background.
Can I apply for this position if I have other commitments?
Yes, the zero-hour contracts are designed to accommodate diverse commitments, making it suitable for students, parents, or anyone seeking additional flexibility.