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Sales Assistant (Customer Advisor)

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

Requirements

  • You're passionate about providing excellent customer service
  • You have great communication skills
  • You've got strong organisational skills with the ability to multi-task
  • You're willing to learn about all things outdoors

Responsibilities

  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales

FAQs

What type of contract is offered for this Sales Assistant position?

This role is a zero-hour contract designed to provide flexibility in working hours.

Is this position full-time or part-time?

The Sales Assistant position operates on a zero-hour contract, meaning hours can vary and do not equate to a full-time or part-time role.

What are the working hours for this role?

Working hours will vary, and rotas are published 4 weeks in advance, but you are not committed to working every week.

Are there opportunities for training and development?

Yes, there are training opportunities presented by the in-house development team and external brands to improve product knowledge and existing skills.

What is the hourly wage for this role?

The base salary is GBP11.68 per hour, with GBP9.47 per hour for under 21's.

What additional benefits are offered to employees?

Employees receive a bonus of up to GBP750 per annum, discounts of 40-60% on products, up to 33 days of holiday, and access to a company pension scheme.

Is there a specific background or experience required for applicants?

While there are no specific requirements, a passion for providing excellent customer service and a willingness to learn about outdoor products is essential.

How is this company promoting diversity and inclusivity?

The company encourages applications from all genders and backgrounds and aims to create an inclusive environment that celebrates diversity.

What happens if I am unable to work regularly?

To remain an active colleague and be offered work, you will need to work regularly despite the flexible nature of the zero-hour contract.

Can I purchase additional holiday?

Yes, you have the option to purchase additional holiday days beyond the standard allocation.

Retail & Consumer Goods
Industry
201-500
Employees
1974
Founded Year

Mission & Purpose

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment. The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide. The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing. Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell. Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube

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