You need a passion for customer service, excellent communication and organisational skills, and a willingness to learn about the outdoors.

You will connect with customers, understand their needs, maintain store standards, participate in training, and identify add-on sales opportunities.

Hospitality & Retail

United Kingdom

Inverness

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment.

The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide.

The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. 

Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. 

Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing.

Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell.

Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube

Retail & Consumer Goods

Cotswold Outdoor

As part of the Outdoor and Cycle Concepts group,&nbsp;Cotswold Outdoor&nbsp;is joined by&nbsp;Runners Need&nbsp;and&nbsp;Snow + Rock&nbsp;to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!How will you make an impact?As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:<ul><li>Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants</li><li>Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience</li><li>Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills</li><li>Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards</li><li>Identifying opportunities for add-on sales</li></ul>You’ll fit right in if you have:<ul><li>A passion for providing excellent customer service</li><li>Great communication skills</li><li>Strong organisational skills with the ability to multi-task</li><li>A willingness to learn about all things outdoors</li></ul>What’s in it for you?<ul><li>Colleagues make a company, so we believe in offering a total reward package that’s more than just base&nbsp;salary. As part of the O&amp;CC team you’ll receive:</li><li>Base&nbsp;salary&nbsp;of £11.44 per hour (£9.27 for under 21's)</li><li>Bonus of up to £750 per annum (in proportion with hours worked)</li><li>40-60% discount across our range of products</li><li>Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday</li><li>Company pension scheme</li><li>Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.</li></ul>

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!How will you make an impact?As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wantsModelling the company values, taking pride in your store, and working collectively to create an outstanding customer experienceParticipating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skillsMaintaining an excellent shopping and working environment by adhering to shop and stockroom standardsIdentifying opportunities for add-on salesYou’ll fit right in if you have:A passion for providing excellent customer serviceGreat communication skillsStrong organisational skills with the ability to multi-taskA willingness to learn about all things outdoorsWhat’s in it for you?Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:Base salary of £11.44 per hour (£9.27 for under 21's)Bonus of up to £750 per annum (in proportion with hours worked)40-60% discount across our range of productsUp to 33 days holiday (in proportion with hours worked) with the option to purchase additional holidayCompany pension schemeAccess to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday - there’s something to suit everyone’s lifestyle.

Sales Assistant (Customer Advisor)

Requirements

Responsibilities

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Cotswold Outdoor

Mission & Purpose