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Sales Assistant (Customer Advisor)

  • Job
    Entry Level
  • Hospitality & Retail
  • Inverness
  • 12d left

AI generated summary

  • You need a passion for customer service, excellent communication and organisational skills, and a willingness to learn about the outdoors.
  • You will connect with customers, understand their needs, maintain store standards, participate in training, and identify add-on sales opportunities.


  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors


  • As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:
  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales


What is the hourly pay for this position as a Sales Assistant at Cotswold Outdoor?

The base salary for this position is £11.44 per hour (£9.27 for those under 21).

Are there opportunities for bonuses in this role?

Yes, there is a bonus of up to £750 per annum, in proportion with hours worked.

What employee benefits are offered for Sales Assistants at Cotswold Outdoor?

Benefits include a generous discount on products, up to 33 days holiday (proportional to hours worked), company pension scheme, and access to Perkbox for year-round savings.

What are the key responsibilities of a Sales Assistant at Cotswold Outdoor?

Some key responsibilities include creating a premium shopping experience for customers, maintaining store and stockroom standards, identifying opportunities for add-on sales, and participating in training to develop product knowledge.

What skills are important for someone applying for this Sales Assistant role?

Strong communication skills, passion for customer service, organisational skills, and a willingness to learn about outdoor products and activities are important for success in this role.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment. The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide. The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing. Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell. Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube