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Sales Assistant (Customer Advisor)

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • £0
  • Inverness

AI generated summary

  • You must have a passion for excellent customer service, great communication skills, strong organisational abilities, and a willingness to learn about the outdoors.
  • You will create a premium shopping experience by connecting with customers, maintaining store standards, developing product knowledge, and identifying sales opportunities.

Requirements

  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors

Responsibilities

  • As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:
  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales

FAQs

What is the base salary for the Sales Assistant (Customer Advisor) position at Cotswold Outdoor?

The base salary for the Sales Assistant (Customer Advisor) position at Cotswold Outdoor is £11.44 per hour (£9.27 for under 21's).

Are there opportunities for bonuses in this role?

Yes, Sales Assistants have the opportunity to receive a bonus of up to £750 per annum, in proportion with the hours worked.

What employee benefits are offered for Sales Assistants at Cotswold Outdoor?

Sales Assistants receive a 40-60% discount across the range of products, up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday, access to a company pension scheme, and perks through Perkbox for year-round savings.

What qualities are important for a Sales Assistant in this role?

It is important for Sales Assistants to have a passion for providing excellent customer service, great communication skills, strong organisational skills with the ability to multi-task, and a willingness to learn about all things outdoors.

How can Sales Assistants at Cotswold Outdoor develop their skills and knowledge?

Sales Assistants have the opportunity to participate in training opportunities presented by the in-house development team and external brands to develop and maintain their product knowledge, as well as build on their existing skills.

Retail & Consumer Goods
Industry
201-500
Employees
1974
Founded Year

Mission & Purpose

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment. The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide. The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing. Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell. Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube