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Sales Assistant (Customer Advisor) - Truro

  • Job
    Entry Level
  • Hospitality & Retail
  • £0
  • Truro

AI generated summary

  • You need a passion for customer service, communication skills, organization, multitasking ability, and a willingness to learn about the outdoors.
  • You will create a premium retail experience, connect with customers to understand their needs, maintain store standards, and identify opportunities for add-on sales.


  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors


  • Creating a premium and inclusive shopping experience by connecting with our customers to understand their specific needs and wants
  • Modelling the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participating in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge as well as building on your existing skills
  • Maintaining an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identifying opportunities for add-on sales


What is the working hours for this role as a Sales Assistant - Customer Advisor in Truro?

This role is 6 hours per week on a rota basis.

What are some of the responsibilities of a Sales Assistant - Customer Advisor in this role?

Some responsibilities include providing excellent customer service, connecting with customers to understand their needs, maintaining store and stockroom standards, and identifying opportunities for add-on sales.

What are some qualities that would make a candidate fit right in for this role?

A passion for providing excellent customer service, great communication skills, strong organizational skills, and a willingness to learn about outdoor products.

What benefits can a Sales Assistant - Customer Advisor in this role expect?

Benefits include a base salary of £11.44 per hour (£9.27 for under 21's), bonus opportunities, discounts on products, holiday allowance, pension scheme, and access to perks through Perkbox.

Is diversity encouraged in the workplace for this role?

Yes, applications from all genders and backgrounds are encouraged, and the company aims to be an inclusive employer where diversity is celebrated and respected.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Cotswold Outdoor started life in 1974 as Cotswold Camping and has become hugely popular, renowned for stocking a comprehensive range of high quality outdoor clothing and equipment. The company has grown from a small outbuilding in the Cotswolds to an award winning multi-channel retailer with stores nationwide. The company prides itself on having knowledgeable staff that can offer friendly and useful advice and are passionate about outdoor pursuits. Cotswold Outdoor has a philosophy of supporting local communities and wherever possible the company actively seeks opportunities to engage with relevant clubs / organisations / societies. Whoever you are and whatever you need, when you shop with us you can be assured of expert, award winning service and advice that comes from 40 years of experience in retailing. Cotswold Outdoor have a huge range of footwear, waterproof jackets and outdoor clothing, plus tents, sleeping bags and outdoor accessories, all from brands like The North Face, Rab, Haglofs, Jack Wolfskin, Berghaus, Helly Hansen, Mountain Equipment, Scarpa, and Merrell. Also find us on Facebook, Twitter, Google+, Instagram, Pinterest, and YouTube