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Sales Assistant - Flexible hours

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City Plumbing

5d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Bristol

AI generated summary

  • You must be committed to excellent service, professional, driven, enthusiastic, flexible with hours (up to 37.5/week), and ideally have prior sales or customer assistance experience.
  • You will support sales targets, provide excellent customer service, assist with trade counter tasks, maintain cleanliness, and perform driving duties when necessary.

Requirements

  • As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic.
  • You'll be flexible with working hours and able to work up to 37.5 hours a week.
  • Ideally you’ll have previous experience of selling or assisting customers with purchases.

Responsibilities

  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
  • You may be required to take on general driving duties when required.

FAQs

What are the contracted hours for the Sales Assistant position?

The Sales Assistant position is contracted to 16 hours a week, with the flexibility to work up to 37.5 hours a week to cover peak trading hours, holidays, and meet business needs.

Is previous sales experience required for this role?

Ideally, candidates should have previous experience in selling or assisting customers with their purchases.

What key responsibilities will I have as a Sales Assistant?

As a Sales Assistant, you will support the Branch Manager in achieving sales targets, maintain high service standards, serve customers on the trade counter and via telesales, and assist with general branch duties, including possible driving tasks.

Can I choose my working hours?

While you will be contracted to 16 hours, you will have flexibility in choosing your working hours, with advance notice given to help manage your schedule.

Are there any benefits associated with this position?

Yes, the benefits package includes bonuses, discounts at retailers, life assurance, mental health support, flexible working options, financial education, and opportunities for professional development.

How does the company support diversity and inclusion?

The company is passionate about creating an inclusive workplace that values diversity, encouraging all employees to bring their whole selves to work, regardless of their background.

Is driving required for this role?

You may be required to take on general driving duties when needed.

What type of work environment can I expect?

You can expect a supportive, collaborative team environment where colleagues are encouraged to drive results while acting with integrity and honesty.

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City Plumbing

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.