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Sales Assistant - Furniture Sales

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Dunelm

Jul 11

Applications are closed

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Bradford

Requirements

  • Our colleagues work together to support and encourage each other in order to help create a fantastic work environment that feels like home.
  • We'd love you to be confident and feel empowered in your role whilst having a sociable nature and excited at the prospect of working in an ever-growing retail environment to provide memorable customer experiences.
  • You will love helping your colleagues across the store and always contribute to your team by reporting successfully to your team leaders and store management team regularly.

Responsibilities

  • Tills – Serving customers with purchases or returns and taking care to check that all items are complete and that fragile items are packed securely so they get to their new homes safely.
  • Shop floor – Assisting our customers to find the products they are looking for and providing an excellent memorable service to create and maintain, customer loyalty and a genuine love for our products and people.
  • Hosting – If a customer can’t find what they’re looking for on our shelves, you will use our successful iPad systems to order products to be delivered to the customers homes. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtain and blinds to our customers specifications. You will be styling our departments such as the super popular bedding displays to inspire and allow our customers the chance to feel fabrics and ensue hey take the perfect items home.
  • Stock and Delivery – A physical role with some heavy lifting involved. This is not solely warehouse based and is a customer facing role. You will be focusing on merchandising, updating price changes, recovering the stores after a busy day making it lovely and tidy, taking in deliveries, checking stock control, ordering and carrying out shop-floor replenishment whilst always remembering our customers’ needs along the way.

FAQs

What is the pay range for the Sales Assistant position?

The pay range for the Sales Assistant position is £6.72 to £11.44 per hour, depending on age and experience.

How many hours per week will I be required to work?

You will be required to work a minimum of 20 hours per week.

Are there specific shifts I need to be available for?

Yes, you need to be fully flexible over the course of the week, which includes at least one evening and a Saturday or Sunday shift.

What are the primary responsibilities of the Sales Assistant role?

The primary responsibilities include assisting customers, serving at the tills, hosting with product orders, assembling furniture, and participating in stock and delivery tasks.

Is prior experience in retail necessary for this position?

While prior experience can be beneficial, it is not specifically required. We encourage applications from individuals who are eager to learn and demonstrate a customer-focused approach.

What qualities are you looking for in a candidate?

We are looking for candidates who are confident, sociable, supportive of their colleagues, and passionate about providing memorable customer experiences.

Will I receive training for the role?

Yes, you will be trained in all aspects of the customer-facing store life and specific tasks related to the Sales Assistant position.

Is there an opportunity for growth or career advancement within Dunelm?

Yes, Dunelm is committed to fostering a supportive environment and offers opportunities for career advancement based on performance and individual development.

How does Dunelm promote diversity and inclusion in the workplace?

Dunelm is committed to becoming a fully inclusive business, welcoming applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background, or education.

What should I expect in terms of a physical workload as a Sales Assistant?

The role involves some heavy lifting and physical tasks, particularly related to stock and delivery, as well as maintaining the cleanliness and organization of the store while being customer-facing.

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Dunelm

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.