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Sales Assistant, House of Fraser

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Glasgow
  • Quick Apply

AI generated summary

  • You must be engaging, agile, curious, and in love with fashion to excel as a Sales Assistant at House of Fraser for Mulberry England.
  • You will create a welcoming environment, engage customers, develop relationships, expand product knowledge, work well in a team, deliver operational excellence, promote sustainability, and advocate for equity and understanding.

Requirements

  • Engaging
  • Agile
  • Curious
  • In love with fashion!

Responsibilities

  • You will create a welcoming and fun environment for your customers and team.
  • You will be committed to delivering an engaging and memorable customer experience in your store.
  • You will develop and maintain key customer relationships using instore CRM tools to support you.
  • You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
  • You will be responsible:
  • You will be curious about the business and willing to share your ideas.
  • You will enjoy working as part of a team and nurture relationships with your colleagues.
  • You will deliver operational excellence showing respect and consideration for people, product and your environment.
  • You will be be environmentally conscious:
  • You will contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
  • You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

FAQs

What is the job title for Sales Assistants at House of Fraser?

Sales Assistants at House of Fraser are called 'Experience Experts'.

What is the main goal of a Sales Assistant at House of Fraser?

The main goal of a Sales Assistant at House of Fraser is to create truly memorable experiences for all customers.

How should Sales Assistants interact with customers at House of Fraser?

Sales Assistants should be imaginative, using their product knowledge and storytelling to customize each customer experience.

What is the importance of nurturing long-lasting relationships with customers as a Sales Assistant at House of Fraser?

Nurturing long-lasting relationships with customers is important as it helps to create loyal customers who will continue to support the brand.

How can Sales Assistants at House of Fraser continue to develop themselves?

Sales Assistants should be open to learning and developing themselves to strive to be an expert within their field and a key contributor to the company.

Crafting beautiful leather goods that are made to last.

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

Established in Somerset in 1971 around a kitchen table, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a bold contemporary take on British heritage and a focus on responsible craft, our ambition is always to create progressive luxury pieces that are made to last. Sustainability has been at the heart of Mulberry since its inception, and in 2021, to mark our fiftieth anniversary, we launched our Manifesto. In it, we detail our commitment to be transformative in our thinking and actions in every area, from sourcing and manufacturing, to production, to our relationships with the communities around us. The Manifesto provides the foundations of its commitment to a regenerative and circular supply chain by 2030 – only then can we be a business that truly is Made to Last. Believing our bags should have long – if not multiple - lives, Mulberry offer customers artisanal repair and restoration services at our Lifetime Service Centre in Somerset. In 2020 we also introduced two new propositions: The Mulberry Exchange, a circular resale platform offering authenticated pre-loved Mulberry bags, including rare and archive styles, and Buy-Back, a service allowing customers the opportunity to trade in their existing Mulberry bag for credit towards a new purchase. Mulberry may now be a global brand, currently made up of over 1,200 employees all over the world, across offices, stores, and factories, but our values remain the same. As an equal opportunities employer, we are committed to Diversity, Equity, and Inclusion in the workplace, and we focus on improving our impact on people, as well as the planet.