Logo of Huzzle

Home

Matches

Explore

Manage

Sales Assistant - M&S

image

WHSmith

Oct 12

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Plymouth

Requirements

  • Strong communication and listening skills.
  • Great organisation skills plus strong attention to detail.
  • A passion for providing great customer service.
  • Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.

Responsibilities

  • Delivering exceptional customer service experience on the shop floor and at service points putting the customer before task every time.
  • Delivering ‘best in town’ standards through presentation, availability and keeping the store clean and tidy.
  • Having great product knowledge to sell and recommend our products and services to customers.
  • Proactively engaging with customers to understand their needs and make recommendations.
  • Working as part of a winning Team: pulling together, you can adapt to what can be a changing fast-paced environment.
  • Please be aware that this role will include the movement of stock on cages/trolleys from an external storage area to the store.

FAQs

What is the contract type for the Sales Assistant position?

The contract type for the Sales Assistant position is permanent.

How many hours will the Sales Assistant work each week?

The Sales Assistant will work 20 hours a week.

What are the standard working hours for this role?

The standard working hours are 1400-2100 on weekdays and 1330-2030 on weekends.

What days of the week will the Sales Assistant typically work?

The Sales Assistant will usually work on Friday, Saturday, and Sunday, but this may vary depending on availability.

Is previous experience required for this role?

Full training is provided for this role, so previous experience is not strictly required, although having certain skills is beneficial.

What kind of customer service expectations are there for this position?

The Sales Assistant is expected to deliver exceptional customer service, putting the customer before tasks every time.

What skills are important for a Sales Assistant?

Important skills include strong communication and listening skills, great organisation skills, a passion for providing great customer service, and the ability to work as part of a team.

Will the role involve physical activity?

Yes, the role will include the movement of stock on cages/trolleys from an external storage area to the store.

What rewards and benefits are offered for this position?

The Sales Assistant will receive a salary, pension scheme, paid annual leave, employee discounts, and access to a range of deals from retail partners.

How does WHSmith support employee wellbeing?

WHSmith offers an Employee Assistance Programme that provides help and guidance for employee wellbeing, whether physical, mental, or financial.

Is this role considered full-time or part-time?

This role is considered part-time.

What is the maximum hourly wage for this position?

The maximum hourly wage for this position is £11.50.

Where is the job location?

The job is located at Derriford Hospital in Devon, UK.

Is this position flexible regarding shift patterns?

Yes, the position has a flexible shift pattern, but it does not include night shifts.

image

WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.

Get notified when WHSmith posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?