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Sales Assistant - Manchester



16d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Manchester

AI generated summary

  • You must support store management, drive turnover, focus on customer service, and be an ambassador of the brand. Lean principles are key.
  • You will be responsible for providing exceptional customer service, achieving sales targets, maintaining stock levels, ensuring high visual merchandising standards, and upholding health and safety policies at Ryman in Manchester.


  • As a Sales Assistant you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.


  • Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
  • Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
  • Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
  • Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
  • Carry out stock replenishment and when required maintain accuracy of our stock systems
  • Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
  • Acquire a high level of product knowledge and continue to self-develop that knowledge
  • Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
  • Ensure compliance with all relevant Health and Safety policies


What are the working hours for this Sales Assistant position in Manchester?

The working hours for this Sales Assistant position in Manchester are 4 hours per week.

What kind of training will I receive as a Sales Assistant?

As a Sales Assistant, you will receive fantastic training to help you complete your role and be the best you can be. There is also the option to continue your development into a more senior role within the company.

What benefits are offered for Sales Assistants at Ryman?

Sales Assistants at Ryman are offered a great team to work with, access to mental health first aiders, ongoing incentives to reward performance, a company pension scheme, apprenticeship scheme, and generous discounts at TPRG and our benefits hub.

What is the company's commitment to diversity and inclusion?

Ryman is committed to the unlearning of unconscious bias, diversity, and inclusion long term. This commitment remains a key focus for all aspects of the business and operations, aiming to create a thriving, diverse, and inclusive place to work.

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.