FAQs
What is the role of a Sales Assistant at Superdry?
As a Sales Assistant, you will be the face of Superdry, delivering an exceptional shopping experience to customers through your passion for the brand and commitment to customer service.
What expectations are there for a Sales Assistant?
You are expected to exceed customer expectations, deliver the ultimate Superdry experience, maintain store standards, develop product knowledge, and embrace the Superdry culture.
What qualities are Superdry looking for in a Sales Assistant?
Superdry is looking for team players who are passionate about the brand, confident and genuine, customer-focused, positive, motivated, detail-oriented, creative, and eager to learn.
What are the working hours for this part-time role?
The working hours for this part-time role will vary depending on store availability and your flexibility, but there are options for full-time work in a 4-day format as well.
What benefits do Sales Assistants at Superdry receive?
Benefits include a competitive hourly rate, 20 days of holiday plus a birthday day off, a clothing allowance, staff discounts of up to 50%, flexible working patterns, training and development support, pension contributions, and life assurance.
Is there an induction and onboarding process for new Sales Assistants?
Yes, there is a tailored induction and onboarding process designed to set you up for success in your role.
What type of atmosphere can I expect while working at Superdry?
You can expect to work in an inclusive, diverse atmosphere that celebrates amazing sustainable premium products.
Are there opportunities for learning and growth within Superdry?
Yes, Superdry offers training and development focused on style and service, providing opportunities to share and learn within the team.
What does the clothing allowance involve?
The clothing allowance allows you to have a new style-obsessed Superdry wardrobe, enabling you to wear and represent the brand effectively.
Do I need previous retail experience to apply for this role?
While previous retail experience can be beneficial, it is not specifically mentioned as a requirement. A passion for the brand and commitment to customer service are key.