FAQs
What are the main responsibilities of a Sales Assistant at Superdry?
The main responsibilities include exceeding customer expectations, making customers feel amazing, supporting the store team, maintaining store appearance, developing product knowledge, and embracing the Superdry culture.
What qualities are required to be a successful Sales Assistant?
Successful Sales Assistants should be team players, passionate about the brand, confident, customer-focused, positive, ambitious, detail-oriented, realistic, eager to share and learn.
What kind of training and development does Superdry provide?
Superdry offers style and service obsession training, a tailored induction, and onboarding to ensure new Sales Assistants are set up for success.
Is there a clothing allowance for Sales Assistants?
Yes, there is a generous clothing allowance that enables Sales Assistants to have a new style-obsessed Superdry wardrobe.
How much staff discount can Sales Assistants expect?
Sales Assistants can receive amazing staff discounts of up to 50% both online and in-store.
How many days of holiday do Sales Assistants receive?
Sales Assistants receive 20 days of holiday plus an additional day off for their birthday.
Are there flexible working patterns for this role?
Yes, there are flexible working patterns available, including the option for full-time positions to work over four days, depending on store availability.
Does Superdry offer any benefits like pension contributions?
Yes, Superdry provides pension contributions as part of the benefits package.
What kind of atmosphere can Sales Assistants expect while working at Superdry?
Sales Assistants can expect to work in an inclusive and diverse atmosphere that features amazing sustainable premium products.
Is customer service experience required for the Sales Assistant position?
While specific customer service experience may not be required, a genuine passion for helping customers and delivering excellent service is essential.