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Sales Associate-221 Bel Air, MD 21015

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Five Below

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Bel Air
  • Quick Apply

AI generated summary

  • You must be at least 16, flexible with your schedule, tech-savvy or willing to learn, a good communicator, able to handle customer interactions, and ready to learn through training.
  • You will greet customers, assess their needs, promote events, resolve concerns, communicate with management, and support team goals to create a positive shopping experience.

Requirements

  • At least 16 years old
  • Available to work a flexible schedule
  • Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
  • Good communicator with the ability to engage with customers
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

  • Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
  • Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
  • Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
  • Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
  • Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
  • Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

FAQs

What is the minimum age requirement for the Sales Associate position?

The minimum age requirement is at least 16 years old.

What kind of schedule is required for this job?

A flexible schedule is required to meet the needs of the business, which may include day, evening, weekend, and potentially overnight shifts.

What type of tasks will I perform as a Sales Associate?

As a Sales Associate, you will greet and assist customers, assess their needs, promote store events and promotions, resolve customer concerns, communicate needs to management, and support team and company goals.

Is previous retail experience required for this position?

Previous retail experience is not explicitly required, but a good communicator with the ability to engage with customers is essential.

What kind of training will be provided?

On-the-job training will be provided to help you learn procedural knowledge and become comfortable with job functions.

Will I need to operate a cash register?

Yes, you will frequently operate the cash register as part of your job responsibilities.

What physical demands are involved in this position?

Physical demands include frequently moving merchandise weighing up to 25 lbs, ascending/descending ladders, kneeling, bending, twisting, stooping, and remaining in a stationary, upright position for 80% of the time.

Are there any benefits offered for this position?

Yes, Five Below offers various benefits including health coverage and support for financial and personal wellness.

Does Five Below offer accommodations for individuals with disabilities?

Yes, Five Below is committed to providing reasonable accommodations for individuals with disabilities during the employment process.

How can I verify if a job posting is legitimate?

To verify a job posting, confirm that the recruiter has an @fivebelow.com email address and visit Five Below's Career Site for authenticity.

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Five Below

Five Below is a store with unlimited possibilities where tweens, teens and beyond are free to Let Go & Have Fun!

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. So if your heart is beating a little quicker and your smile is getting bigger now that you know what we’re all about, let’s just say your search for a one-of-a-kind experience that’s much more than a j-o-b just might be officially ending HERE. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!