Logo of Huzzle

Sales Associate

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Manchester

AI generated summary

  • You must love retail and have great customer service skills, be able to sell proactively, hit KPIs, work well in a team, and always operate at your best with a positive attitude.
  • You will be responsible for maintaining boutique appearance, providing demonstrations to customers, unpacking new stock, meeting sales goals, staying knowledgeable about products, and delivering exceptional customer service.

Requirements

  • A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
  • Excellent customer service skills
  • Confident and effective communication and listening skills
  • To demonstrate pro-active selling ability
  • Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
  • Able to work effectively in a team
  • Reliable, honest and flexible
  • Positive and friendly attitude as well as consistent ability to operate at your best

Responsibilities

  • Day to Day:
  • Promote and maintain good housekeeping and visual merchandising standards throughout the boutique and participate in window campaign changes as required.
  • Completing any other tasks required by Boutique Management to support the needs of the business.
  • Offer & provide demonstrations (including hand massage) to all customers
  • Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
  • Commercial Flair:
  • Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
  • Understanding of different market types and customers
  • Future Focus:
  • Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
  • Seeks opportunities to support Brand through project work
  • Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
  • Ensure all online training is completed to ensure your development is a priority whilst with L’Occitane
  • Driving Results:
  • Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way.
  • Support in-Boutique and external customer events
  • Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.

FAQs

What is the anonymity process for the job application?

During the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team to ensure a fair and unbiased selection process.

What is the main responsibility of a Sales Associate in this position?

The main responsibility is to work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques.

We are an international Group of brands that create beauty experiences with respect for people and nature.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1976
Founded Year

Mission & Purpose

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets including 1,500 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Grown Alchemist. Innovative venture studio, OBRATORI and beauty tech start-up, DUOLAB, are also part of the Group. With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions in order to create a better and healthier planet. The mission statement of the Group is: with empowerment we positively impact people and regenerate nature.